I went to submit a post complimenting a Marriott staff on their 'above and beyond' service last week. When I hit 'submit', I got the following message:
Your post can not be published because it contains content that violates community standards.
This is too wickedly ironic--the post was highly complimentary and positive. Methinks the new system has issues!
I too had the same problem. I was saying how much I had enjoyed my stay at the Marriott West India Quay (Canary Wharf) in London and I was advised i was "violating standards!" I was completely shocked - I was only being nice about the staff and the hotel without a single negative. I emailed marriott and all i got was a reply thanking me for my comments which would be passed on to the hotel - so marriott missed the point completely about me wanting to share my views with other members on here. I think it is bad customer care to ignore my point when all i am trying to do is to compliment their product. i eventually got it listed by posting each paragraph seperately (theres determination for you!). Shame on you Marriott!!!!
As NewHiltonmember points out, we encountered exactly the same behavior before. I wanted to reply earlier, but the inability to get to My Profile | My Forum Posts | View All Posts left me handicapped, frustrated and disappointed. Now that My Profile is operable, I can respond with a real world example!
While authoring my very 1st Topic at Insiders, A Gem on the New Hampshire Coast-Wentworth-by-the-Sea, I received the message you encountered. After reading through the T&C's, it became clear that the inclusion of contact information like associate names, e-mail addresses or phone numbers may trigger a 'community violation' error. Once removed the message was accepted as submitted.
On another occasion, I misspelled a word in a way that would most definitely be a community violation. Once corrected, the message was accepted. In a third instance, I ran a spell check in Word and pasted the text into Insiders. For whatever reason, Insiders must have been in a cache loop so I had to save my work, exit Insiders, run Disk Cleanup and it worked fine.
It is ironic. Thanks for posting.