What's the outlook on your 2010 travel expense budget? What impact if any does your budget have on brand loyalty? How can Marriott contribute to accelerating the recovery?
Express your viewpoint on the brand that has the best loyalty program: VOTE!
"My client just signed a 1 year contract for me to work from home."
Congratulations on that contract. Really. Do you have enough rollover nights to requalify or will you rely upon leisure travel?
This is the perfect time for Marriott to promote point redemption in combination with Elite Qualifying Bonus Nights. Not only is it good for the hotels struggling with low occupancy, it's good for the brand image and will engage even more member loyalty, IMO.