2 Replies Latest reply: Jan 11, 2017 3:46 PM by zdxrockets RSS

Where could I file a complaint

zdxrockets Silver
Currently Being Moderated

I have some concerns about my recent stay at the Ritz Carlton, Kapalua from Jan 3rd-Jan 8th 2017. Does anyone know which is the best way to get someone look into my complaints?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Kapalua, Hawaii, USA The Ritz-Carlton The Ritz-Carlton, Kapalua
  • Re: Where could I file a complaint
    AndrewT Community Manager Marriott Associate Member
    Currently Being Moderated

    So sorry to hear this, zdxrockets,

     

    Please send me a direct message with your Rewards number and a description of your concerns and I will gladly assist.

     

    Thank you

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Where could I file a complaint
      zdxrockets Silver
      Currently Being Moderated

      Let me know if you can see the photos. I tried to attach 3 but wasn't sure if they were attached successfully.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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