1 Reply Latest reply: Jan 3, 2017 9:26 AM by carat RSS

Filed a complaint with customer service - no response

tjj123 Gold
Currently Being Moderated

i spoke with member benefit representative who transferred me to customer service representative in December - was told i would be contacted again after my representative had looked in to the specifics.  Indicated that I would hear back within 3 - 5 business days....I have had no further updates.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Filed a complaint with customer service - no response
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Hi tjj123.  So sorry to hear of this experience!  I'd like to help and have reached out via direct message for additional support.  Talk soon!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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