I've never had to pay taxes but sometimes a fee. In Amman during our stay there was a small fee attached which was a fundraiser for the local children's hospital but there was also an opt out option. If you open a sub window by clicking on Total taxes and fees you may find an explanation....may be a fee of some sort.
I've had five or six of these 'tax' type charges on points stays. Two, which were over $15, I spoke to the front desk and had it quickly removed without any discussion (now, if it was truly a tax, would they have eaten it, without saying anything to at least get "good customer service points"?). The other three were less than $1, so I didn't mess with it, for both saving of time/energy and wanting to avoid any possible 'stink-eye' service for the rest of my stay.
It is becoming more of an issue apparently, here's a link at Starwood asking the same thing;
no doubt, one more thing we lodgers will have to diligently keep an eye on since it's a real thin line between taxes and fees and out right flow to the bottom line. It will be interesting to hear others experiences. Hopefully we're not entering into the infamous Ticketmaster processing or convenience fee territory.
Please see the below from the Rewards Terms & Conditions for clarification. Thanks!
Your Rewards Redemption stay will include a single or double standard room at a participating Marriott hotel or Ritz-Carlton hotel, including the cost of your hotel room, room tax/service charge, and extra-person charges, if any. All other hotel charges, including resort fees and Ritz-Carlton Club level charges, are the responsibility of the Rewards Program Members and are not included in the stay.
First off, thanks for checking in on the weekend. Second, I'd be willing to bet that all participants in this thread know the T & C's of this issue, but again, thanks for digging it up.
Now, it comes down to like Bubba Clinton used to say, "what the meaning of is, is".
Participating hotel - apparently in some cases participating means whether or not trying to suck us into paying taxes.
Being right is overrated - and we (yourself included) are right - properties are not supposed to charge taxes - period.
I truly believe some push the envelope to see what and how much they can get away with. Another sign of property by property interpretation of Marriott standards.
Here's a copy of my Long Beach Renaissance bill:
Your Reward Certificates will be sent to your hotel.
|Hotel Reward: 2 Nights, Category 6 Hotel||1||60,000|
|Total points for stay:||60,000|
|Summary of Room Charges||Cost per night per room (USD)|
|Friday, January 20, 2017 - Sunday, January 22, 2017 (2 nights , Marriott Rewards Redemption, eCertificate required prior to check in )|| Marriott Rewards points|
(see Reward Description)
|Estimated government taxes and fees||.98|
|Total for stay (per room)||1.96|
Now, is the 98 cents a tax or a fee? Will the customer ask? Will the customer argue? At what price will the customer accept before fighting the good fight?
Again, thanks for killing your Saturday with this stuff - but this nickel and diming (remember some of my invoices which I mentioned above were $15 per day)gets old over time. This is just an FYI to you, to make you an even better moderator, because I appreciate your efforts - policy is only as good as implemented at the property level (and often it's not).
Ok - back to college football.
I doubt these amounts are tax. Most likely a fee that the hotel is trying to stick in the customers eye. If it was a tax, they could easily spell it out. For example....
Many years ago, if you went to a casino in Atlantic City, you paid for parking, but could get it comped by the specific casino you attended. After a few years, the city wanted something like $5 per car for all parked vehicles. The casinos either decided as a whole not to eat that charge or were not allowed to eat it. Parking at an AC casino was now $5 for all customers. There were HUGE signs every where telling the parker the straight scoop.
Fees....of the resort variety, or the new secret almost, but not quite a resort, fee are practically always some form of a simple cash grab. The worst kind of extortion going.
That's kind of what I'm wondering. The pay rate shows $156 + 26.29 in "Estimated government taxes and fees".
So the certs is obviously covering the bulk of whatever that is. It's awfully coincidental to me that it's 25,000pts and $2.50 in fees for a redemption night. Almost as if they are charging some $.0001/pt redemption fee or something.
I have a charge too on one of my reservations... 2.48 euro... which I thought was really odd! from the Paris Marriott Rive Gauche Hotel & Conference Center. It's one night. I will ask them what it is. It's not that much, but I will question it.
The JW in London that I booked a 5 nights stay at doesn't have this mystery fee, nor does the Threadneedles (one night stay).
Used points for all these reservations... Thanks France!
Hi all, here to shed some additional light. The $2.50 this property has charged is the "flat" city tax fee that will be reversed at checkout. 7, if you this charge has not been reversed, please let me know and we can take a deeper look into this for you.
I have a bump on my arm, can you ask the Appropriate Team and tell me what it is?
Just kidding - great work (although I hope, we don't have you tracking down everyone of these non-charge charges).
You're too valuable to be digging in the weeds all the time.
(he says, as he reminds her of the United/Marriott Reciprocal Perk announcement in the future )
Thank you for all of your diligent follow up
Keep on keepin' on