Hi everyone! Just made Platinum a couple of stays ago and felt it's time to join the community!
So far, I haven't gotten any upgrades yet, neither on my 1y of Gold or the recent Platinum stay – any advice from the heavy hitters? Taking the woman out on a vacation to Palm Springs and figured I might try my luck there to show her a good time.
Anyways - glad to join and connect!
Advice on how to get an upgrade? Ask when you check in. Marriott has way too many elite customers. Requirements are too easy. And the deal with United adds to it. So a property might have 50 elite customers with reservations for cheap rooms and only 20 upgrades available. So they typically don't give anyone an upgrade automatically unless it's a regular guest at that property. (The property I stay at most I have close to 2,000 nights over the years; they know me ) So most properties give upgrades to the first 20 elites that ask in that situation.
Thanks! I usually travel on business and check in late after the workday. That might explain it. Since it's a special occasion, I'll hussle a but and call in ahead of time.
Any speculation if chrcking in via app changes the chances? I saw an older thread here, but maybe some members have more experiences now.
The Renaissance in Palm Springs is very nice, right downtown and my wife and I got free breakfast when we were there as a Platinum. If you are into golf you might want to try the JW Marriott, down the road in Palm Desert. I do not recall any upgrades the 1 time we stayed there.