7 Replies Latest reply: Oct 21, 2016 9:13 AM by carat RSS

Refer a Friend Bonus Points

lobbster Platinum
Currently Being Moderated

I referred a colleague to Marriott Rewards last week and got various confirmation emails that he'd signed up and that everything was good to go for both of us to receive 2,000 Bonus Points each for his first 5 stays. We're booked in to the Courtyard Zurich North for the next few months and our first stay was last week. The points for the stay itself have posted fine, but so far there's no sign of the Bonus Points. Has anyone got any experience of this process and how long the points generally take to post?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Refer a Friend Bonus Points
    nationwide Platinum
    Currently Being Moderated

    lobbster, to clarify, you made a stay last week or your friend made the stay?  I believe the bonus points are premised on the latter.  I don't have experience with these bonus points, however, I have referred a friend to the Marriott Visa.  It took about a month to get the 10,000 points bonus from that referral.  Keep us posted as to the turnaround time on this.  If it doesn't become a points chasing expedition, it might be worth signing up for this. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Refer a Friend Bonus Points
      lobbster Platinum
      Currently Being Moderated

      Hi nationwide - thanks for clarifying. We both made a stay last week, so we should definitely be getting the bonus points for my colleague's stay. As you say, the points are awarded when the friend you recommend stays.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Refer a Friend Bonus Points
    sunsoaker Platinum 3 Reviews
    Currently Being Moderated

    I had friends sign up for the credit card its been over at least 6 months. They have used it to book vacations, etc. I have not seen anything in my account for friends bonus points. I don't think they monitor it and I think if you don't raise a stink you wont see the points.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Refer a Friend Bonus Points
    lobbster Platinum
    Currently Being Moderated

    Hmm, still no sign of the bonus points hitting my account and my colleague has now made his second stay. Needless to say no bonus points for that yet either... carat deannadAndrewT do you guys know how long Refer a Friend Bonus Points should take to post to my account? Thanks.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Refer a Friend Bonus Points
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Hi sunsoaker & lobbster.  Apologies for the frustration this has caused you both!  I'd like to provide support and have reached out via direct message for additional details.  Talk soon

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Refer a Friend Bonus Points
    lobbster Platinum
    Currently Being Moderated

    So my referral points have now all posted for each of the 4 stays that my colleague has made so far, including the one he checked out of yesterday. 3 transactions all posted earlier in the week and then the latest one this morning, the day after he checked out. I'm sure carat is responsible for getting this working behind the scenes, but it seems it's now definitely fixed! Thanks! That's a nice 10,000 points closer to my elusive Lifetime Status

     

    If anyone else has friends that they want to welcome to the world of Marriott Rewards, I used the link below. You both get 2,000 bonus points for your friend's first 5 stays. Bear in mind that it takes at least 24 hours for the referral email to arrive...

     

    Refer a Friend Bonus Points, Marriott Rewards Refer a Friend

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Refer a Friend Bonus Points
      carat Community Manager Marriott Associate Silver
      Currently Being Moderated

      Glad to hear everything is posting as it should, lobbster!  You'll hit Lifetime Status before you know it! 

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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