I've been to the Cayman's 5 times and have not stayed at the Ritz, but it is a beautiful property, first calss all the way...
Just plan to spend quite a bit more for food, cocktails etc...
I usually walk down the beach and stop for a cocktails during the day and have gone back in the evening for appetizers.
Hope you have a great time if this is your first time to the island...
I just returned from 7 days at the Ritz Cartlon Grand Cayman. Here is my feedback.
The service is OUTSTANDING. All of the staff of the hotel go out of their way to help you with anything you need. My wife asked where a restroom was one day and they escorted here there. If you even look like you are going to lift a finger someone will jump to help you.
Some details about the hotel. It is actually two hotels the beach side and the other side. With the pointsaver reservation you will be on the "other side". I was a bit disappointed with that when we first arrived as we had a view of an empty lot but it turned out to be a blessing in disguise. The beach side pool was very crowded and we had high winds for several days. The winds were so bad that they had to pull all the chairs off of the beach and cram everyone in around the pool.
Meanwhile we were on the other side at a giant pool with two 8-10 other people for most of our stay. It was an oasis of calm and we loved it.
Now the downside. The restaurants are incredibly expensive and the food is, for the most part, average. I don't mind spending for a very nice dinner but if you are going to charge over $200 for a dinner then make it worth the money. Here is what I have to say about the various restaurants where we ate:
Blue was very good but also the most expensive restaurant inthe hotel. The service was absolutely fantastic and the wine and food suggestions buy our wait staff were spot on. They even went so far as to send a hand written note to the room the next day thanking us for joining them.
Periwinkle is the Italian restaurant and again not worth the money. Lunch is probably the better value. The pizza was good and the prices more inline. If you want a good Italian dinner I highly recommend Eduardo's which is a 5 minute walk down the road.
Avoid Taikun, the sushi restaurant off of the main lobby. I have had better sushi in Vermont...
We had lunch at Barjack a couple of times but again, it is just not a good value. $75-$100 US for two salads and two beers seems a bit excessive even if it is a five-star hotel.
Maybe we are just cheap but we ended up just walking down to a supermarket down the road and getting sandwiches for lunch and would just sit out by the pool. There is also a small sandwich place on the beach side called the cupboard that is a good option for to pick up sandwiches for lunch by the beach or pool.
One of my goals was to work out every day and the health club is top notch. Just a tip if you want to go there wait until afternoon or later in the morning. It is packed early. Don't forget to check out the men's and women's sanctuary. It is part of the spa but it is open to all guests. I didn't discover this until later in the week.
Hope this helps!
I have to concur with pakmule on the Ritz Grand Cayman - very expensive, simply decent food.
I would like to warn any and all that consider using points to book the property, and be aware if you decide to upgrade for the additional funds per night, just as I did in August 2014. My wife and I were only able to get away for three nights, and, decided to stay at the Ritz as we had not visited Grand Cayman to this point. I'm Platinum MR, and decided to go with the 235,000 points PLUS the $150 per night UPGRADE fee for an Ocean Front room. Upon checkin, we discover that our room has been upgraded (size-wise), and that we are in the Ocean front building, with a view of the pool area. Now, let me be clear - the Staff, resort grounds, hell even the room was top notch, as it should be with Ritz Carlton, however, when you describe a room as Ocean Front, that means your window should look out over the ocean, right? And since the property was full, just suck it up and enjoy what you have (and certainly was replied to as "you're just a points person" when I inquired about what we have)....but, there's more....
When you pay the upgrade fee, you also get to pay an additional Upgrade Resort Fee tacked on as well - not mentioned anywhere, but covered in the fine print about any additional fees are your responisiblity...So, wound up paying $250 per night, PLUS 235,000 points for a three night stay, when I SHOULD have simply booked the $400 room per night and accumulated more nights.
Would I go back? Would rather try out the Marriott next time...
i've had only great experinces at this location. Two stays, one on points and one paid. Points stay, september 2013 for 5 nights, got a 7th floor on beach side, pool below but good view of the beach and water too. Paid stay, July 2014 for 2 nights, lucked out and got first floor on the beach side. Room was in the north tower, outer doors opened to a private patio on the beach. Service on everything was top notch on every point. They also left a hand written note welcoming us back and an ipad case,
You had much better luck than my family. Yes it's a beautiful property however I requested a room with 2 queen beds because our teenage grand kids were with us. I was called by the Ritz the day before arrival and told there were only king bed rooms available with the garden view. We we're booked on the other side of the street from the beach. Really!! I asked if they had a pool view with two Queen beds. Yes was the answer but they're have to charge $50.00 more a night. When we arrived at the hotel we were shown to our room without the bellman. We just figured our luggage was coming soon. Three phone calls later to the bell stand and finally our bags arrived so we could change into our swim suits and get to the other side of the road to get to the beach. Honestly it took 1 1/2 hours for our luggage to get to our room. Yes, I definitely felt like the riff raff staying on points and not a paying guest. Believe me we surely spent plenty of money on food and drinks during our 3 night stay. Even the guy out by the pool just gave us towels and didn't "dress" our lounges like we'd saw him do for others. I loved the property and I believe I like it much better than the Marriott in Cayman but I really haven't ever been treated like that at any Marriott on points. I received a survey on my email after we came home. I let them know what had happen but there was no response. Our stay was 2 years ago. i haven't been back. i like spending points in Europe. Maybe things are better now.