27 Replies Latest reply: Aug 15, 2016 4:53 PM by iahflyr RSS

Another MRI Tech Issue?

iahflyr Platinum 26 Reviews
Currently Being Moderated

Has anyone else noticed their Insider Inbox is not getting information about threads you're following in the last couple of days?  Might this be yet another of the now famous Insider Tech issues that seem to go weeks or months without getting identified or resolved?

 

Come on Marriott quit avoiding the IT issues and fix things on your website and other places that you've missed the mark.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    peymanagement Platinum
    Currently Being Moderated

    Yep the same here too.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    doddsy69 Platinum 8 Reviews
    Currently Being Moderated

    Same here

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    bpelican Platinum 57 Reviews
    Currently Being Moderated

    Ditto, noticed a couple of days ago. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    nationwide Platinum
    Currently Being Moderated

    I have the same issue.  Nothing in my inbox, no history, nothing....  Ugh!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    ssindc Platinum 42 Reviews
    Currently Being Moderated

    ???  carat, melissaerb, NathalieF, deannad, lindseyh, AndrewT ??? 

     

    safe to assume you've seen this?

     

    thanks in advance for any assistance!!!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Another MRI Tech Issue?
      peymanagement Platinum
      Currently Being Moderated

      If their inbox doesn't work there is no point tagging them.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Another MRI Tech Issue?
        ssindc Platinum 42 Reviews
        Currently Being Moderated

        And there goes peymanagement, spoiling all of the fun

        with the application of logic, reason, and

        common sense!

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    bejacob Platinum 38 Reviews
    Currently Being Moderated

    Hey, at least the links to nonexistent pages have been fixed. While that wasn't an issue I cared much about, it mattered to some. Unfortunately that fix inadvertently broke the inbox which, in my opinion, is much worse. Just goes to show, be careful what you ask for.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    AZDesertRat Platinum
    Currently Being Moderated

    Nothing in my inbox either.  Thought it was just the result of being on the road for two weeks.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Another MRI Tech Issue?
      YogiB Platinum
      Currently Being Moderated

      You're inbox is not working? Or only the automatic notifications?

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    lindseyh Community Manager Marriott Associate Member
    Currently Being Moderated

    Hi everyone, we're looking into this! Thanks for bringing it to our attention.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    superchief1 Platinum
    Currently Being Moderated

    I have the same problem. The only good news is that it appears I am not the only one.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    mustanggt Platinum
    Currently Being Moderated

    Not only does my inbox not work, but also the tabs "recently viewed" and "trending now" do not work for me either.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    iahflyr Platinum 26 Reviews
    Currently Being Moderated

    Moderators....carat, deannad, lindseyh, AndrewT, NathalieF....might you nice folks be able find an explanation for these starting continual and getting to be quite annoying IT issues from some on the "Greater Team"!!   Is there even an IT Department within Marriott?  ,Even ole calm cool and collected folks as such myself are beginning to sense no one at Marriott gives a rats butt about any of them as they continue to mount!

     

    It appears if Marriott desires to have excellence in this industry they might want to have it in all aspects of the corporation, right down to tech issues.

     

    Message was edited, approved and written by: IAHFLYR a new stick stirrer!!!!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Another MRI Tech Issue?
      carat Community Manager Marriott Associate Silver
      Currently Being Moderated

      Hi IAHFLYR.  Looks like the forum has a huge case of the Mondays!! We are taking a look into this with our system operators and will be sure to let you know what we find out.  If you see something that is a miss, please let us know.  Apologies for the inconvenience!! 

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Looks like everything is working as it should!!  Again, apologies for the inconvenience this has caused. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Another MRI Tech Issue?
      bejacob Platinum 38 Reviews
      Currently Being Moderated

      Thanks carat. It does appear to be fixed.

       

      One thing to note is that we'll see a two day gap in activity (from the time things broke until the time they were resolved Monday morning). That should cause too many headaches, but it will look a bit strange for a day or so.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Another MRI Tech Issue?
        bejacob Platinum 38 Reviews
        Currently Being Moderated

        All fixed and even the inbox notifications from the downtime have now come it. Well done, team.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Another MRI Tech Issue?
      iahflyr Platinum 26 Reviews
      Currently Being Moderated

      Thank you very much carat.  I really do hope these things start to slow down as it certainly takes Insiders down a notch each time we stumble into these oddities.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Hi Insiders,

     

    As you may have noticed, the site experienced some glitches over the weekend.  To make sure all of the activity streams and inboxes are up to date, we are going to be doing some behind the scenes updating.  This update will not require any downtime, but we may notice the community running a bit slower than usual and inbox content/streams/latest activity may be missing while the task is running.  This update should only last a couple of hours. 

     

    Thanks!!

    The Community Management Team

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Another MRI Tech Issue?
      iahflyr Platinum 26 Reviews
      Currently Being Moderated

      Good intel carat and thank you.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    nationwide Platinum
    Currently Being Moderated

    Glad to see my inbox again carat!!!  Thanks for all your efforts to get us going again!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    jrmchicago Platinum
    Currently Being Moderated

    Maybe they got tired of responding to why our lifetime points aren't showing up! 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    doddsy69 Platinum 8 Reviews
    Currently Being Moderated

    inbox  is filling up again well done the tech team now get them to fix the lifetime points issue lol

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Another MRI Tech Issue?
      iahflyr Platinum 26 Reviews
      Currently Being Moderated

      Good to see them fix it quickly.....give em honey and things get done!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Another MRI Tech Issue?
    mustanggt Platinum
    Currently Being Moderated

    Thank you IT Dept. for restoring the missing MRI functionality.  Job well done.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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