hikers84 It would be shown as an extra:
As a silver elite you receive a 20% bonus on base points. 476 is 20% of your 2,380 base, so your housekeeping decline points are missing.
Hi hikers84. Often times, the points you receive for declining housekeeping will show up as Bonus points and typically post separately from your stay. If you are still unable to see these bonus points listed, feel free to send me a direct message with the hotel name/location, dates of your stay and your Rewards number. I'll be able to take a deeper look into this for you.