Having read a post about the value of Premier Status, I checked my Lifetime Elite Status....I have reached the nights stayed level, but I was shocked to see the total lifetime points were showing "0!" It always seemed like the number on points were 'a bridge too far,' but to have lost all points?
visyak you haven't lost your points...and your balance is safe and sound. There is a system glitch currently under repair to restore everyone's ability to see their lifetime balance totals. In the meantime, if you need to know your current balance, just give the Rewards 800# a quick call, and they are happy to provide an update. This topic has been discussed frequently here on Insiders. carat provided the most recent update that the fix should happen some time in August. So, no worries, you are good to go. Stick around awhile - we're glad you posted.