OUTSTANDING!!! I emailed the GM Tim M. a week before my reservation and Tim along with Andrew B., a manager upgraded my reservation. I was staying for 8 nights and booked all on points a city view room and they upgraded me to a Grand Times Square View Room. I ended up on the 58th floor overlooking Times Square & the Hudson River. Bed was super comfy, nice soft pillows, excellent water pressure from the shower and super fast elevators. Tim and his staff made me feel like a valued customer! The location is amazing, wedged between Times Square & Central Park. Subway is right nearby along with lots of great nightlife. Just can't say enough about this hotel!
I've stayed here many times and I agree with pilam76's review. The hotel is very close to Broadway shows, Central Park, and subway lines. Also, if you have Platinum status they will definitely upgrade you a nice view especially if you haven't paid for the cheapest room available.
If you stay here definitely check out the Mandarin Lounge in the Mandarin Hotel. The bar has incredible views of Columbus Circle and Central Park. Drinks are about $20 but you get a nice try of different peanuts and the service is spectacular. Just a nice think to check out when you're in town.
Looks and sounds like a great spot to consider when in NYC. Being up on the 58th did you hear the noise of TS or just the never ending sound of sirens that happen all over the wonderful city always?
Is this a newly designed RI as it looks like it from your room photo?
Thank you for the review, we need to do more of this since the hotel reviews disappeared from Insiders.