Has anyone booked lately using Platinum Rewards at Atlantis (specifically The Cove)?
I online (without logging in my my reward info) and then called the luxury desk and both were the same prices. I've seen mentioned here that breakfast was complimentary at the Cove as a platinum member but the luxury said that was not a benefit.
Wondering if I am missing any benefit that would normally be given?
I asked our team to check into this for you, and Sarah from the Rewards Support team advised that she has sent you an email. Please let me know if you have not received the email from her and I will follow up.
Thank you for reaching out.
Hi wbwest. We reached out to our team on your behalf and they have let us know they've resent the email. Please let us know if you still have not received it.
All of the Atlantis properties are resort locations and don’t have the benefits of the lounge or breakfast, but the other benefits do apply. Properties considered resort locations can be viewed at the following link: