0 Replies Latest reply: Apr 1, 2010 12:28 PM by pltnmprincess RSS

FFLD Inn and Suites, Naperville IL

pltnmprincess Platinum
Currently Being Moderated

I must be missing something........WHY, WHY, WHY wasn't  I automatically given an upgrade when there are only 10 cars in the parking lot (yes I counted)???  And I am only staying 1 night, so what's the problem?


After they gave me my key I asked if this was an upgraded room, it was not but they did go ahead and upgrade me after I requested it.  I asked if my status was showing Platinum Premier, and it is - so again WHY???  What happened to the "upgrade to the best available room"???

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