I have stayed at the JW Las Vegas (Summerlin) many times, and I love the large standard rooms, although I've been fortunate enough to get upgraded to suites often. The suites there are typically 1000 sq ft. The service has always been impeccable.
Some of the best service I've ever received anywhere was at the JW New Delhi Aerocity, from the nice welcome, and having already been checked-in before I arrived, I had two escorts to my room, showing me all the room features, bringing my luggage up at the same time, and acknowledging my status. Service at all the restaurants were incredible as well. On more than one occasion the chef came out to ask how I enjoyed the meal & if there was anything else they could prepare for me! Highly recommend
one of my best Marriott experience was JW Marriott Delhi as well, I still remember the smell and the song they repeatedly play in the room once you arrive, I loved the food,the room and the welcoming staff, it was sad I only stayed there for 2 nights, it should have been longer but since I generallg like to experience other hotels I also wanted to experience The Leela Palace in New Delhi.
alammari I forget to mention the JW welcome at Delhi airport, at the JW sign as you exit customs, a hotel rep met me, checked my name against a list, watched my bag while I used the ATM, escorted me to the terminal exit to a second JW representative who then walked me through the sea of people to the curb. There, a JW driver asked which car I wanted, an Audi sedan or an SUV! On the return to the airport, they chauffeured me in a Mercedes.
My favorite is JW Marriott Orlando Grande Lakes. Not only are there great restaurants and bars, but also a large spa, golf course, huge conference facility, and if you get tired of all this, you can walk next door to the attached Ritz Carlton and pamper yourself some more. Yikes, I feel like heading there right now!
Essex House is across the street from Central Park, so it's in a perfect location. You can easily walk to Times Square, Carnegie Hall, 5th Ave., Lincoln Center,Theater District and other NY attractions. It's one of those classic NY institutions that's been there forever. The building itself is art deco with a beautifully maintained and restored lobby, conference space, and bar. The CL is probably the best I've ever seen. It's huge, has fantastic service, and has real food (i.e., you could make a meal out of the evening offerings). If you are willing to spend a few bucks or are lucky enough to get an upgrade, there are many different types of suites and some have outdoor space and views of the park. The gift shop in the lobby is classic NY - a tiny little space the size of a closet crammed full of goodies.
JW Chicago is one of few upscale hotels in the Loop area which is convenient for business trips. It's in an old bank building and has a beautiful classic décor including lots of nice architectural features from the original building and a classic black and white theme with red accents. It has a full-service spa, a large indoor swimming pool, and a great fitness center. The in-hotel restaurant, the Florentine, is a favorite of locals and is one of the best Loop area restaurants for breakfasts and business lunches. The rooms are spacious and beautifully appointed, and the service is excellent. The CL is great with excellent service as well.
I've been to Dubai many times but never JW Marriott, my parents and my brother stayed there and they seemed to liked it aside from the fact that it is big and filled with people which is probably why you were a bit dissatisfied with the customer service. I recently stayed at Marriott Jadaf in Dubai, apparently they recently opened but I was very happy with them.
gimp08080, we are planning Hong Kong and trying to decide between RC and JW. Spouse is lobbying hard for RC because it's the tallest hotel in the world and has that fabulous infinity pool on the 110th floor. But JW has a CL, correct? And JW is in Central whereas RC is in Kowloon? I guess that means better views from RC but JW is in a better location. Do you agree?
I would agree. If you're looking for the views of HK, then stay at the RC. The JW is nicely situated in Central. It's a 2 minute walk to the Admiralty MTR station as well, which is a definite plus. Once you get on the MTR you're golden to get around the city. Let me know what you choose and how it goes. Message me if you want to know more about HK. I spent 3 weeks there 2 years ago. It was an awesome experience.