6 Replies Latest reply: May 4, 2016 2:11 AM by tommo781 RSS

Enrolled promotion gone missing ?

lukiekwan Gold
Currently Being Moderated

I have enrolled the non-US double elite nights promotion when it appeared online on 25 April.

But now this promotion is gone from my enrolled promotions. I am quite sure I am eligible for this promotion as I am a non US.

Is there a way I can get this promotion back ?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Enrolled promotion gone missing ?
    tommo781 Silver 8 Reviews
    Currently Being Moderated

    I don't know how you get it back lukiekwan, but I've just checked my promotions and it is still there on my account.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Enrolled promotion gone missing ?
      lukiekwan Gold
      Currently Being Moderated

      Thanks.

      I asked my friend and hers is also still there.

      So now I'm wondering what happened to mine

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Enrolled promotion gone missing ?
        tommo781 Silver 8 Reviews
        Currently Being Moderated

        I would ask one of the team to look into it for you.  They are always helpful.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Enrolled promotion gone missing ?
          AndrewT Community Manager Marriott Associate Member
          Currently Being Moderated

          Thanks Tommo781!

           

          lukiekwan - please send me a direct message with your Rewards number and I'll be happy to assist you.

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

          • Re: Enrolled promotion gone missing ?
            lukiekwan Gold
            Currently Being Moderated

            I just checked and now the promotions are back. This is very strange.


            But thanks to everyone for replying

            (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

            • Re: Enrolled promotion gone missing ?
              tommo781 Silver 8 Reviews
              Currently Being Moderated

              Maybe AndrewTsorted it for you.  Maybe it was a computer Gremlin.

               

              Whatever happened, I am glad it is sorted and you have your promotions back.

               

              All's well that ends well.

              (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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