Does any one know what this means? What is the "Hotel Reward" is that an additional free night or have they just not accounted for the debit of the points for that night?
|Total points for stay:||0|
I asked our team to check into this for you, and they have advised that this is related to your upcoming redemption stay at the Residence Inn Montreal Westmount. They advised that you are using two free night certificates for the stay. The dates that are listed after the "promotional certificate" are the dates that the certificates expire. The last notation is for the certificate that is using your points, and the date that it will expire, which is on May 3, 2017. Does that make sense?
I have a similar reservation in which I attached my visa certificate and my promo certificate which showed the expiration date and the last night was on points, which an award certificate was attached. If you see the deduction on your recent activity then everything is fine.