I was walked from a Courtyard and put up at a hotel that was a $50 cab ride away. The Courtyard did not pay for my return and the manager is claiming the $100 guest comp covers transportation. Is this correct?
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Silver, Gold and Platinum Elite
Ultimate Reservation Guarantee
If for some reason we’re unable to honor your reservation, we’ll pay for your accommodations that night at a nearby hotel and compensate you for the inconvenience. To be eligible, you must provide your Marriott Rewards membership number when making a reservation. Compensation varies by hotel brand.
JW Marriott®, Autograph Collections®, EDITION®, Renaissance® Hotels, Marriott® Hotel and Resorts, Gaylord Hotels, Delta Hotels® (limited participation)
- $200 USD - 90,000 points
AC Hotels, Courtyard, SpringHill Suites, Residence Inn, Fairfield Inn & Suites, TownePlace Suites, Moxy Hotels, Protea Hotels
- $100 USD (Platinum members also receive 90,000 bonus points)
Platinum Members received - $200 USD - 140,000 points