14 Replies Latest reply: Apr 26, 2016 9:09 PM by nmballoonist RSS

Early Arrival and Check-In

riverm Gold 7 Reviews
Currently Being Moderated

Does anyone have any tips or tricks on checking in early when you reach your destination earlier that expected.  Often times I arrive for a  afternoon meeting early and I just need to change clothes and freshen up before the meeting. It would be awesome to be able to check in to my room earlier than the standard check in time. Sometimes it is even later than that if the room isn't ready. I would even be willing to pay by the hour if needed. I just need the room earlier!  Any suggestions are greatly appreciated!

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Early Arrival and Check-In
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Hi riverm.  This is usually dependent on the individual property and the availability of rooms.  Calling the hotel in advance is always a good way to see where they stand.  I'm sure some of our frequent travelers will have their tips and tricks on this matter too.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Early Arrival and Check-In
      riverm Gold 7 Reviews
      Currently Being Moderated

      Thanks for your thoughts on this. It just never seems to work out for me, but I will definitely try out some of the suggestions posted here.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Early Arrival and Check-In
    vaboywnder Alumni Steward Platinum 21 Reviews
    Currently Being Moderated

    The mobile app is a great way to alert the hotel the time of day you expect to arrive.  The day before your arrival you will be able to Check In on the Mobile app and indicate the time you plan to arrive.  Then the application will alert you when your room is ready.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Early Arrival and Check-In
    Platinum 4 Reviews
    Currently Being Moderated

    Last year when the Washington Redskins were marching towards the playoffs and after driving 10 hours I tried to check-in at noon and the hotel clerk said my room wasn't ready yet. I politely informed her (hotel clerk....associate ) that the Redskins don't win a lot and only make the playoffs once in a blue moon yada yada . She politely told me I could watch the game in the lobby. Hahaha. Well, I offered her $20 and boom chicka wah wah a room suddenly became available.

     

    Calling ahead of time and speaking with a assistant manager would be your best bet to get an early check in as the associates tend to be hit or miss for doing anything above and beyond. Some are great, but some are as dry as the Sahara Desert. Do not leave it up to just checking you want a early arrival on the reservation. Most of the time your preferences aren't even looked at IME.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Early Arrival and Check-In
      riverm Gold 7 Reviews
      Currently Being Moderated

      Great tip, literally. I will definitely try that one out!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Early Arrival and Check-In
      clebert Platinum 21 Reviews
      Currently Being Moderated

      wesleywc, have you read the book "Heads in Beds"?  The author claims to be a hospitality industry veteran, and the basic premise of his book is that all things become possible if you tip (bribe?) basically everyone you come across in the hotel.  It's an interesting book.  I didn't love it, but I would recommend it for those of us who travel a lot.  I'm not sure it's a trustworthy information manual, but it is rather entertaining.

       

      http://www.amazon.com/Heads-Beds-Reckless-So-Called-Hospitality/dp/030794834X

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Early Arrival and Check-In
    phctourist Platinum 20 Reviews
    Currently Being Moderated

    Call the lodging manager, or the front desk, a couple of days in advance, and ask for early check-in.   It works, unless the hotel is really slammed.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Early Arrival and Check-In
      riverm Gold 7 Reviews
      Currently Being Moderated

      Thanks for the suggestions. It would be great if this was an added perk for Marriott Rewards members.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Early Arrival and Check-In
    homoviator Platinum
    Currently Being Moderated

    depends on how early. there's a whole string on paying for a second night to check in early for example on international frights to Europe that arrive crazy early and you are super jet lagged. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Early Arrival and Check-In
    tommo781 Gold 8 Reviews
    Currently Being Moderated

    I have always found that contacting the hotel direct a couple of days before has worked - except once!  I think that a well managed hotel will do their best to prioritise the order the rooms are serviced to try to accommodate a guest if they know they are arriving early, especially an Elite Rewards member.

     

    The one exception was in York, when to be fair we were checking in on a Sunday.  They had a wedding there the day before, and a huge number of guests had stayed the night, and gone for the late check out option.  The hotel servicing was in a real muddle.  So they were handing out drinks vouchers for the bar like confetti.  We eventually said "Look, we don't want to get drunk.  We just want to get into our room!"  But they did their best, and apologised profusely.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Early Arrival and Check-In
    jm1991 Gold 3 Reviews
    Currently Being Moderated

    I would suggest the mobile app since you can let the hotel what time you are arriving. if its really early they might be able to get you a room thats been cleaned already. Though try not to be picky as far as room assignment since the rooms in better location might still be occupied or dirty.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Early Arrival and Check-In
    clebert Platinum 21 Reviews
    Currently Being Moderated

    riverm, one trick I've learned is to ask whether you might have a key to the gym or spa locker room if the property has one and your room isn't ready.  This is almost always on option at MVCI properties and at FS hotels with facilities.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Early Arrival and Check-In
    boomer Platinum
    Currently Being Moderated

    I usually seem to have a much easier time with the early check in than the late check out.  I find a call in advance can usually do the trick.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Early Arrival and Check-In
    nmballoonist Platinum
    Currently Being Moderated

    When I get the mobile app notification that I can check in the day before, I put my arrival time in (early or not).  I have always gotten the notification my room is ready prior to my arrival.  May have to do partially with elite status, but from others I travel with doesn't seem to be the case.  The funniest check in story is when I checked in the day before my 1 PM arrival at the next day at the Gaithersburg Marriott.  I got a notification at 6 AM that my room was ready before I had left the airport in Albuquerque.  Now thats an early check in.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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