I'd like to look into this for you, cruiser54. Would you mind sending me a direct message with your Rewards number and additional details about the tour?
I can totally understand where you are coming from and apologies for not introducing myself, cruiser54! I am one of the community managers here along with lindseyh, deannad and AndrewT. We are here to provide insight and answer any questions you may have. Feel free to reach out to us at any time.
peymanagement has given some great advice. Calling the Rewards service line is always great option, they will be able to assist with your inquiry and can be contacted by calling, 1-800-450-442.