Customer Focus is one the hallmarks of top-tier leadership organizations. And, inviting feedback is imperative. Comment cards, Guest Satisfaction Surveys, Customer.Care@Marriott.com and Marriott Rewards Insiders are just a few of Marriott's touchpoints.
Since the launch of the new home page for Marriott.com, the My Marriott Rewards Account module has undergone several incremental improvements. Happily, Single Sign-On (SSO) for Marriott Rewards and Insiders was among the first. Total Membership Nights as you have noted is another.