I am fairly new to Marriott, am platinum w Hilton and IHG.
I have stayed for business at the Fairfield inn & suites in Minneapolis , when I have done the booking suppose to receive extra 1000 points using members rate on top on the regular points. I have only receive the base points plus as silver another 278 as elite ( silver) . I don't see any place the 1000 as was advertise at the website of Marriott?? Any suggestions?? IHG and Hilton have those promotion and there is a special code on the invoice, which I have not seen on the Marriott?? thank you
If you made the reservation on Marriott.com under the tab Members Offers, you should get your points. It will show on your reservation as well.
If you don't get it, put in a missing points report and they will look into it for you.
I just did a stay in Las Vegas on a members offer of 5000 points per night and it was posted separately from the hotel posting.