5 Replies Latest reply: Jan 20, 2010 10:59 AM by tjcnewyork RSS

New, Unannounced Rate Structure

diogenes72 Platinum 1 Reviews
Currently Being Moderated

Has anyone else encountered this new rate structure?  I have been trying to make a couple reservations and I find that even when you click on the non-discounted, regular rate, sometimes you cannot get that rate unless you are staying 30 days!  This even applies, for example, to the weekend rate that Marroitt has put out so much publicity about: 20% off on the weekend. You click on the rate and you get the msg that you will only get the 20% off if you stay 30 days, and on top of that, the rate goes back to a higher rate every Monday!  I have found this situation at a couple of different properites now, and it seems like a classic example of "bait and switch," because the normal hotel guest is not staying 30 days...even though I wouldn't mind a 30 day weekend!  I am wondering if others of you have encountered this.

  • Re: New, Unannounced Rate Structure
    tjcnewyork Platinum
    Currently Being Moderated

    Sounds like a gliche.  Consider emptying the cache on your computer and retrying the search.  If you are able to duplicate the results, call the Reservations line and report what you are experiencing.  IMO, the guest experience starts with reservations, and if it's a frustrating experience, that's not good.  Thanks for the heads up.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: New, Unannounced Rate Structure
    diogenes72 Platinum 1 Reviews
    Currently Being Moderated

    Thanks for the suggesitons, TJC.  It was a bit disconcerting to find, when I was looking for a weekend getaway, that I was going to have to stay 30 days.   And then the Marriott reservations screen totaled the "estimated cost," which of course was several thousand dollars!  I'd want a real "lost weekend" for that kind of money!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: New, Unannounced Rate Structure
    Alumni Steward Platinum 8 Reviews
    Currently Being Moderated

    I would call and see (first with the 800 Platinum number and then the hotel) what the deals are.  Like the airlines there are plenty of rates out there (you need to qualify of course for the deeply discounted ones like the government one) so don't rely only on the website.

     

    I still think a slider on the website that displays not only all hotels in a region during a time but also displays price points would be helpful to make the Marriott.com site even better.

     

    Good luck and let us all know if you find better rates!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: New, Unannounced Rate Structure
    klaus29 Silver
    Currently Being Moderated

    one more time exuse my poor englisch first

    and one more time do it your self dont phone

    serf you online with  marriott.com.

    i just have a look in the incroyabble nice

    hotel what tjj new york like so mutch

    the custom house in boston i have a look for

    booking with the 20 prozent, works very good

    code F5X from the 31.1 to the 2/2/2010

    1 bedroom suite 189 us dollars. i make many ather

    hotels more, all works. dont vergette the code no

    F5X and  you will get your 20 prozent.

    its  not the first time in my post i right do it yourself

    but no answer  from the insider. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: New, Unannounced Rate Structure
    tjcnewyork Platinum
    Currently Being Moderated

    Klaus29

     

    Thanks for pointing out that the Global Rate Break of 20% off on weekends applies to Marriott's Custom House.  Checking, the F5X code brings the nightly rate below $200 (including tax) which is "incroyable" for a 1 bedroom suite in Boston:

     

    http://api.photoshop.com/home_20cea8ce1a5f48038c4067368f3a864b/adobe-px-assets/f063d5576f2d45a89c8b1487960673ca http://api.photoshop.com/home_20cea8ce1a5f48038c4067368f3a864b/adobe-px-assets/0688037b4231476b88ac2fceee3c02dd http://api.photoshop.com/home_20cea8ce1a5f48038c4067368f3a864b/adobe-px-assets/50feb2de0eac4893b5406d96834e5863

     

    Above Left to Right: Separate living/dining area includes a Queen-size sofabed, table, chairs for 4 and kitchenette.

     

    Below Left: Fully loaded kitchenette includes service for 4. Center: Bath.  Right: King master bedroom.

     

    http://api.photoshop.com/home_20cea8ce1a5f48038c4067368f3a864b/adobe-px-assets/e02e9a8ed88a4012bf5ac85c66e0875c http://api.photoshop.com/home_20cea8ce1a5f48038c4067368f3a864b/adobe-px-assets/8bfe36fc86d940d29caf82fa203c6a36 http://api.photoshop.com/home_20cea8ce1a5f48038c4067368f3a864b/adobe-px-assets/b9ff1254b8c84548824dbc335ff03ea1

     

     

    http://api.photoshop.com/home_20cea8ce1a5f48038c4067368f3a864b/adobe-px-assets/777c09a4a23d4597a145b5b2a4d6e8f7

     

    Above:  The Lounge area offers complimentary coffee/tea and a la carte continental breakfast for a small fee.

     

    Below:  24/7 Fitness Center located on the 25th floor.

     

    http://api.photoshop.com/home_20cea8ce1a5f48038c4067368f3a864b/adobe-px-assets/4c988e13d4164e77baee0b80efe11d9f

     

    http://api.photoshop.com/home_20cea8ce1a5f48038c4067368f3a864b/adobe-px-assets/a698bf0f71a04f2a92f7263fced0eb01

     

    Above:  View of Marriott's Custom House as seen from South Market on Commercial/Quincy Market on an overcast day early in January 2010.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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