I recently stayed at a Marriott hotel in MD and they had a card in the room that said you could earn points by declining maid service. I am staying at another hotel in PA and I don't see that card in the room. I am wondering if this is only offered at specific hotels, or is this something that you have to ask the front desk about?
Thanks for sharing this with me! You are correct, currently this is only being offered in a few select hotels. What are your thoughts on this promotion?
My wife and I stayed at the Renaissance in Nashville for four nights over the 'Lear Year' Weekend. We earned 1,500 points because we chose to hang the 'We're earning Points' placard on our door. Very nice gesture. If more patrons would save on the daily cleaning...unless you live a very dirty messy life...the cost savings to Marriott would be immense since they would not have to have the maids doing as much as often. Thanks.
This was offered at one of the properties I stayed at last year. I loved getting the points, as I didn't need maid service every day and I made my son tidy up his sofa bed each morning. I considered that a win-win for our stay! This is a wonderful option when it's available.
Is the Marriott program 500 points per night or per stay? If it's per stay, I don't think it's worth it, especially since I understand the housekeepers are paid per room cleaned. I hate to take money out of their pocket for a few points.
The SPG program is 500 points per night. I was making more points per night off their green program than I was from points spent on my room.
I stayed at the Marriott Schaumburg (IL) recently and saw that, as well. There was a card in the room that said if I put the "no service" card on the door knob, I'd get 500 points per night. Even though I stayed 2 nights, I got points for one "day" (no credit for departure date since they must clean it for the next guest)!
"@carat What are your thoughts on this promotion?"
Well, I don't consider it a promotion -- I think it benefits the hotel and some of that benefit is being returned to the guest. Sounds like a win-win and I see it as a good thing for all involved. Kudos!
That said, I didn't receive my no-housekeeping credit for my last stay and I've heard lots of other people with the same complaint. I hope the program not only is expanded but the procedures improved too!
Hi bigmrm. If you have not received bonus points for not declining housekeeping, feel free to send a note with the hotel name/location, dates of your stay and your Rewards points. That will provide all the information necessary to take a look into the missing points.
Sheraton has a similar program but offers 500 points PER NIGHT, which I believe is more lucrative. My problem with these programs though is that housekeepers are typically paid per room they clean. I'm taking more out of their pocket than the few points I earn from not having my room cleaned.
Cincinnati Marriot Northeast is offering 500 points a night if you agree to minimum of 3 consecutive nights of no maid service.
A card in room is hung on the door by 2 am and it says enroll at front desk or at /marriotrewards. I cannot find on website where to enroll so the front desk is where to go.
This is a GREAT idea. I rarely use maid service. I leave my DND sign on the door. There is no need for them to waste their energy on me when rooms need to be turned over.
My suitcase might explode all over the room, but trash goes in the trash and towels are always hung to dry for reuse.
So if I can score a few points for doing what I already do, that's a real win win!
It is a good business case for Marriott. 500 points is worth about 5 bucks to the customer, but much less to the company. The 10 dollar voucher requires you to venture into a restaurant or bar, and likely spend more than the ten bucks. I like it for security reasons, it means that the only one who can enter my room is me.
And they can claim green credits.
I have also seen this at a few properties recently. The Marriott in Overland Park, the Marriott in Gaithersburg, and the Crystal City Marriott. Like others, on a multiday stay I take advantage of it one or two nights. Have picked up 500 points per night by declining service.
As far as enrolling, I think they are saying you have to be enrolled in the Marriott Rewards program to use this option. All you have to do is put the hang tag out by 2 AM. I've picked up an easy 3000 points using it.
When on business and the points are offered I do decline maid service, but when on leisure, or now on my 10-night honeymoon at SoBe Stanton I'm less inclined to. When I mentioned I'd found the card to the missus she just replied that 500 points seems like very little to refuse a maid, and as we're here on leisure part of the whole break is a clean room, clean loo, clean shower, every day! I agree, this has been a lovely 10-days with no washing, cooking, cleaning or working...
Well just a bit of work, I'm a self employed lawyer and my cases don't stop, opposition lawyers and judges would put me out of business if I actually didn't work for a week, the time limits in this job are too tight. I never realised when I entered the law that actually a weeks total holiday from work is impossible, Maybe I wouldn't have signed up if I'd been told "Welcome to the law, your next holiday will be in half a century"
brightlybob, your misses makes a very good point about points, 500 points is nothing compared to a nice clean room to come back to when you are on vacation. I think the only time I would entertain it is when I am actually working which is rare now. I like to leave my stuff out, have my files on the floor, in my order, The story on here a few days back about a lost SD card was always my greatest fear, that would be a disaster for me. I never stored anything on my computer because I knew it could get lost or stolen so I had thumb drives backed up by SD cards.
Glad to hear you are having a great time, other than a little work.
I don't think your vocation is alone in working on vacation, when I was in private consulting I remember working each day, what I did was get up at 6, make a coffee and sit out on the deck and work till eight am. It was never noticed. and then I would do another hour if needed later in the day.
brightlybob: "I never realised when I entered the law that actually a weeks total holiday from work is impossible, Maybe I wouldn't have signed up if I'd been told "Welcome to the law, your next holiday will be in half a century"
Yes, you're occupation is full of bad surprises. The top one being that the professional association is a bar, but it doesn't serve alcohol!
I have seen this at several properties but I guess one of the little luxuries of staying in a hotel (either work or pleasure) is to get a freshly made bed and fresh towels every day without doing it yourself. The one or 2 times that I thought about taking up the offer I missed the 2am deadline so I have yet to cash in.
I just got back from 2 weeks at the La Jolla San Diego Marriott. It is a wonderful hotel, recently renovated and overall excellent service. The housekeeping side of the shop needs some work. The hotel offers the 500 points per night if you do not use the maid service up to three consecutive nights. Their policy is to clean your room every fourth day as a minimum. You are supposed to hang your placard on the door indicating you want the points instead of the maid service. The placard must be displayed prior to 2:00AM the day you do not want the service. I was staying on the concierge/club level of the hotel expecting outstanding service due to the upgraded accommodations (regardless of the fact that I received a free upgrade due to my Lifetime Platinum status). My two business associates had similar type rooms. Long story short, the points in lieu of service program turned out to be a fiasco. Either the housekeeping staff had not been properly trained or supervised with regards to the program and/or the hotel management was not prepared for the program demands. In my case, I did not opt for the points on any of my 12 nights at the hotel. However, housekeeping failed to timely clean my room on three different days. My other two colleagues used the points placard system (or at least tried to do so) for three nights each of the two weeks and as a result their respective rooms were not cleaned for 9 of the 12 nights even though it should have been only 6 of the 12. In addition, they did not get the proper amount of points in lieu of the service. The hotel tried to be accommodating and said they would rectify the housekeeping/point issue which they did upon my colleagues further follow-up upon check-out. I got the impression that the housekeeping supervisory staff was so intent on trying to keep track of those who did not want maid service and those that did, that they got confused and lost in their own tracking system. My final thought is, I would prefer to have timely housekeeping service daily rather than the points, and after this experience I don't think I will change my mind anytime soon!
FYI - I checked into the Courtyard in Columbia, MD for 2 nights last evening and will be earning points instead of having my room cleaned. Considering I'll be spending about 10-12 hours a day at the client and literally be in the room to change before going out for dinner/drinks with the Client and only come back to sleep...this is a nice bonus!
Nice to see this becoming more common among properties! Cheers to all!
Yes, both of those places have great food. I am also found a place called Frisco Taphouse (<1 mile away). They have about 60 craft brews on tap and are always rotating. I highly recommend them if you are a craft brew fan!
The Greene Turtle is another bar fairly close by with good food and great HH specials! Highly recommend the hog hammers - delicious ribs!!!
I don't think that is the purpose either brightlybob. I would never decline maid service for a measly 250 points, but then I am just a leisure traveller nowadays, and so like to have the room all nice and pristine on return from a day out. But like you, when I was working, I stayed in hotels a lot, and worked in my room a lot. So I sometimes told the maid not to worry, the room would wait until the next day.
I think this is only at select hotels but beware. As others have noted, getting the points is inconsistent at best (like most other benefits/Marriott properties). I have been staying at the same property for the past 14 weeks and ALWAYS decline service and elect to get the points. The only thing that is consistent about getting the points is that they consistently do not add the correct amount. My guess would be that they think people do not notice, 500 or 1000 points here or there is nothing in Marriott points, however 7500-15000 over the course of 15 weeks is actually something. I hope they do something to fix this soon, in my experience they would not be in consistent like this at a hyatt, hilton or starwood property.
From my recent extended stay at CY, I agree it's inconsistent. Sometimes my room was cleaned when I opted for the points. Sometimes I didn't get the points credited for skipping the service. But I always had good response from the gm when I emailed him about it. Ended up with more points than promised.
This is a wonderful idea, I'm barely in the room due to meetings. in January while staying 7 nights at the Salt Lake CityCreek Downtown Marriott. I decided to take out my own garbage daily, and realized many other guests had the same idea, causing a slight issue with the volume of trash in the small garbage car near the ice/soda machines.
Also, it was a bit hard to distinguish those points, as they appeared to be lumped on the account with gold bonus & those given to me for the Saturday & Sunday breakfast points due to the closed Concierge Lounge. I've subsequently stayed in 5 other Marriotts (3 in the UK), none of which offered points in lieu of Maid Service for multi night stays.
I've seen it mostly at FS locations and always in larger cities...NYC, Boston, Baltimore and Philly...I'm normally a points *****...LOL..and try to rack up as many as possible but can't seem to take advantage of this one and grab the points. I love coming back to to a clean tidy room that has been refreshed for another day. Same with with hanging up the towels to be used for another day...I get the whole "great for the environment" purpose but never seem to do that either. I look at staying at a hotel either on business or pleasure to be a time to take it easy and have someone else take care of me...Marriott does a fine job at that!