Erica T is the leader of the residence inn Treasure Island Family. Yes, I said family! This group of hard working Marriott employees made our stay at Treasure island exceptional. Everyone works together to make our stay memorable. Erica not only leads but is working side by side with her team members. Whether helping at tending bar, or vacuuming hallways, and many other examples, she works at keeping the "spirit to serve" alive and well at this Hotel.
During my career at AT&T, I traveled extensively and visited many hotels - many Marriott and Hilton Hotels. I know how hotels can serve their guests poorly and how they serve well. Erica and her team have only one way they serve their customers - exceptionally! We are treated like family when we stay at the Treasure Island residence inn.
This is our second year staying at this hotel and we are now planning for our next trip to the Residence inn Treasure Island. We know we are always welcome home.
Greetings, BLFORD27, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.