Hi @lucky_me! Welcome to the Insiders Community! This is a great forum to discuss all things travel related. From sharing your recommendations and experiences, to learning how to get the most out of the Rewards program. We cover it all! I'm carat and along with deannad and lindseyh, we moderate the community. If you ever have any questions, like above, please feel free to reach out to any of us. We're always here to help. I've also added a link to our Getting Started Guide, just in case you'd like to take a look.
In regards to your post, you have a couple of options. You can call the Reservations line, 1-800-228-2100, or if you'd like, I can work with our team to provide clarity. If you would like the later, please send me a private message with your Rewards number as well as details from the stays you mention above.
Again, welcome to the community! Looking to hear more from you!