They are not very responsible for the work. we check with phone about early check-in time, but when we arrive they can not give us early check-in. So, we need to stay out of the hotel for one night. Tomorrow, we require to fix the tub bath when we go out. However, when we go back they didn't clean the room and not fix the tub bath.
Please tell me how is your experience and get noticed by the manager of the hotel.
Hi yixiao001. Welcome to the Insiders Community! This is a great place to talk about all things travel. From sharing your recommendations and experiences, like above, to learning the ins and outs of the Rewards program. I'm carat and I am one of the moderators here, along with deannad and lindseyh. If you ever have any questions or comments, we are always here to help.
In regards to your post, I'd like to take a deeper look into this. Would you mind sending me your Rewards number? Thanks in advance.