22 Replies Latest reply: Jan 13, 2016 6:21 PM by lindseyh RSS

CAN book a refundable room at The Shelbourne for Easter on Tripadvisor but CAN NOT through Marriott.com

patrish Platinum 5 Reviews
Currently Being Moderated

image.jpgWhy can't I book The Shelbourne through Marriott.com but can through Tripadvisor. I thought Platinum members are able to get in if it's at least a 48 hour notice. Can a community manager help me with this? Has anyone else had this happen to them? I'm not trying to pay with points.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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