34 Replies Latest reply: May 1, 2016 8:09 PM by iahflyr RSS

JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival

iahflyr Platinum 26 Reviews
Currently Being Moderated

Our long awaited trip to Los Cabos has arrived and we were all set having checked in for our United flight from Houston the day before. I had arranged for round trip transfer from Los Cabos International Airport (SJD) to the Cabo Resorts - Hotels | JW Marriott Los Cabos Beach Resort & Spa with Epic Travel through the hotel Concierge. 


We arrived into SJD early in spite of a huge headwind, dashed through Customs and Immigration with our roll-a-boards and backpack, past luggage claim (yeah) then through the Timeshare and Transportation arena and exited the Terminal 2 where United and all International airlines are found.  Exiting the Terminal building we instantly saw our Epic Travel contacts holding a JW Marriott sign dressed exactly as we were told in their Maroon shirts and Khaki pants.  We were greeted warmly and gave them our name, immediately we were ushered to our waiting brand new Suburban for the 25-30 minute trip to the resort.  Our driver Daniel was splendid offering to stop at the local Oxxo store just off the airport for some Cerveza which we declined as United had taken very good care of us on the 2+32 minute flight, plus we were excited to see the resort.

 

The resort is located in a nice upscale and newly developed area called Puerto Los Cabos.  Drum roll please!!

 

We are here, beautiful.  We are met by friendly smiling happy Bellmen who ask our name while Martin grabs out luggage and escorts us to the reception area just off the main open air hallway that leads out toward the gorgeous Sea of Cortez where we get our keys to the room.  We had decided to try the Griffin Club (GC) experience, but I still asked about an upgrade to which I was told none where available.  Okay, we are on the top floor of the GC so how bad can it be.  Martin then takes us to the golf cart that is our transportation for a short two minute ride to the GC.  There we are met by our two GC Butlers, Omar and Juan Carlo who greet us and would remember our first and last names the entire five night we were there.  These two are top notch and know their craft very very well. 

 

Juan Carlos takes us on a tour of the GC while Martin takes our luggage to the room on the 5th floor.  WOW, what a unique yet beautiful designed resort.  The grounds are very colorful with local trees and plants while being impeccably maintained.  The GC has it's own private infinity pool which is one of 13 pools at the resort.  The view of the beach and ocean are stunning, the sound of the waves soothing and the overall presence of being there already so relaxing.  So very quite around the resort as we toured since most guests from the holiday period had just left so we almost had the place to ourselves, in fact the most rooms taken at the GC during our entire stay was five, yep you read it correctly five.  Perfect for us to say the least.  Concluding our tour we entered the main GC which houses a game room and a few conference rooms (I don't want to be in a conf room while at this resort) as well as the sitting and lounge area where they serve breakfast each morning, complimentary water, soft drinks and beer, put out some afternoon snacks of chips, salsa and guacamole and have their evening open bar from 6PM-8PM.  Great view of the pool and sitting areas outside with fire pits they light each night.  Okay Juan Carlos, let us see the room!!


Up to the 5th floor which has five rooms on the floor and a short walk to G503 and find this waiting.

 

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Had to take this picture as some Insiders are upset Marriott does not provide Mouthwash in the rooms, but this JW does!!

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And yes, you do receive a Platinum Arrival gift as well if you like......full bottle of wine if you select that option.

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They also have a bottle of Tahhh killya (Tequila) in each room as another excellent touch.  Not a big fan of Tequila, but this was very good and we enjoyed a few shots every day till it was gone.  The bottle is now in our bar area.

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A nice sized balcony with very comfortable seating to enjoy the view of the GC pool, ocean, mountains and sunsets over the mountains.

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After we said bye to Juan Carlos and thanked him for the tour it was time to unpack and get down to know the ins and outs of the resort particularly the GC areas.  The pool looked so very inviting so our first stop had to be there.

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Looking from the pool back to the outdoor sitting area, fire pits and GC lounge.

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WOW, what a joint and excellent weather.  Today it was 78 with a nice breeze and not a cloud in the sky.  Had to check out the beach next and of course the first sunset in Cabo.  They did it right, even have a sunset deck above one of the restaurants with a full service bar, incredible!!

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It was a very wonderful trip to Cabo and exciting first afternoon at the resort.  Just after sunset it was time to head down to the GC lounge and have some wine during the open bar hours before heading over to have some appetizers at Cafe' Des Artist one of the three restaurants on property.  Juan Carlos was there and asked how we enjoyed or first afternoon then introduced us to two of the four Servers we would have keeping an eye on us during our stay, Jose' and Abelardo.  These two guys spoke very good English and were so very friendly, just as if they'd known us for years.  They kept asking if we would like our drinks refreshed and the five of us stood around just getting to know one another while another GC couple walked in and we all had a nice conversation before heading out to the sitting area.  I did let them know a couple of other Insiders (pluto77 and californian) would be on their way to the resort in coming months as a warning!!    Jose' and Abelardo kept our glasses full for about another hour before we walked around the corner to have our appetizers, no meal required after snacking in the room and lounge.


At Cafe' Des Artist we were greeted by the Ma Tre De who ushered us to our requested bar seats.  We were welcomed by Eduardo our Bartender for the evening who was very polite, professional and fun as well as an excellent Bartender. The restaurant had about six tables with guests, open air with a nice breeze flowing through, a jazz piano player that was outstanding and a romantic table sitting outside off the bar on sort of a concrete island surrounded by a fountain.  Sorry, no photos of the restaurant as camera and phone were in the room safe. 

 

The Ma Tre De  shows up with a gift from from the Chef, one of the freshest most tasty Cevichi' I've ever tasted, OMG!!!  A couple of glasses of wine to go along with an appetizer each at it was off to close out the night with a glass of wine from the GC lounge before they closed it for the night.  In order to get back into the GC from the restaurant which was just around the corner you were required to use your room key which keeps it very private and secluded.  After getting our wine we went out and sat in the cabana's near the pool enjoying the fire pit nearby and the rest of the evening.


More to come soon and thank you for coming along with us on our journey so far.


And the bed in our room, sooooooo very very comfortable and good night!


(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Cabo San Lucas, Mexico
  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    razorbackfan Alumni Steward Platinum 23 Reviews
    Currently Being Moderated

    Maybe we should have the Insiders meeting at this resort.  Who would rather meet here than in Houston or Atlanta?

     

    Thanks for inviting us on your journey.  It sounds splendid.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    77paris Platinum 17 Reviews
    Currently Being Moderated

    Tagging along with you for your arrival @ Los Cabos was splendid, indeed.  Thanks for including us.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    lindseyh Community Manager Marriott Associate Member
    Currently Being Moderated

    Thanks for sharing your travels with us. Great photos and great write-up. I'm ready to pack my bags and go!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    pluto77 Alumni Steward Gold 25 Reviews
    Currently Being Moderated

    IAHFLYR, Excellent report and photos. The place is beautiful!  With all that great service, you must've done a lot of tipping. In USD or Pesos?  Did you tip as you went, or tip the butlers at the end?  How far in advance did you make the airport transportation reservation?  Did you reach out to the concierge about it first, or the other way around?  Same question for Griffin Club.  Interesting that the sun sets over the mountains and not the ocean. I hadn't considered that with regards to the hotel's exact location on the peninsula. So your room faced inward.  Do you know what kind of rooms were then on the very end (closest to and facing the ocean?) of each hotel wing that stretches towards the ocean?  Sorry so many questions.

     

    I looked into making a car reservation, since we will have to drive to Cabo San Lucas a couple of times.  The car rentals on Travelocity were $1/day.  Does anyone know what the catch is?

     

    Looking forward to your next installment!  So glad you got off to a great start!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
      iahflyr Platinum 26 Reviews
      Currently Being Moderated

      pluto77 I think I'm now on overload!

       

      Here goes....

       

      • Tipping, I did tip the Servers on a daily basis when we closed out the bar bill at the pool every day, nothing over the top probably 25% as they were wonderful.
      • When we were leaving I did give them all another USD tip and one of the Butlers around 50% more again in USD.  The other Butler was not on site that morning so I didn't get to tip him.
      • Airport transportation I inquired about maybe three weeks out with the Concierge as well as the Griffin Club, asked questions some of which you already know of.
      • Sunsets, just stunning and as the days get longer and the sun gets higher in the sky it will move farther to the right so more over the top of the western most wing of the hotel as we were on the eastern most wing.  All rooms face inward except for the rooms on the very end of each wing that is closest to the beach, they face directly south over the ocean and are Suites.
      • No idea about renting of cars.  Not sure if the resort has a rental company on site or not, but I'm certain the Butlers or Concierge could arrange it for you the day you are going to Cabo San Lucas.
      • Interesting item regarding Pesos vs USD.  Our drivers both ways to/from the airport paid the toll for the toll road that goes to the airport in USD.  I did not even exchange and USD for Pesos the entire tirp and only took the 200 Pesos I had left over from PVR in December and could have come home with it, but gave it to one of the pool attendants who kept moving the towels around and umbrella one day at the pool.

       

      Whew, time for a break! LOL

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
        pluto77 Alumni Steward Gold 25 Reviews
        Currently Being Moderated

        Ah, the oceanfront rooms at the end of each wing are suites.  Probably why they yanked my oceanfront points saver reservation away from me (or tried, if they don't make it right, there will be a reckoning).  Remember we had this discussion a while back?  Oceanfront.  No buildings in the view.  Just ocean.

         

        Anyway, many thanks for your helpful reply!

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
          iahflyr Platinum 26 Reviews
          Currently Being Moderated

          I'll have a couple of other pictures that maybe I can work on showing other buildings where the balcony directly faces the ocean yet they will be further back from it than where we were. Also, quite a few of the rooms will NOT have a view of the sunset as the buildings directly across from ours which would be Buildings A and B block that view.  Our side of the hotel Buildings F and G are much better for that viewing especially from higher floors.

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    painedplatinum Platinum 2 Reviews
    Currently Being Moderated

    Excellent, IAH, excellent. Forget the fancy ads or the "maybe true" tripadvisor write-ups. I'll take the MRI review as the real deal. Keep them coming, pal.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    tryt53 Alumni Steward Platinum 5 Reviews
    Currently Being Moderated

    Awesome room IAHFLYR! I love anywhere in Mexico this time of year. Funny thing, is I was already thinking of seeing if Simon could block a whole bunch or upgraded rooms in the CasaMagna Marriott in PVR for the first week in Dec of 2017, for a MI meeting out of the US. It may not be as nice as the JW you are at now, but chances are good for a lot of good rooms at a cheap rate for all of us there, with our history with Simon and the number of people we send there. He has told me the first week in Dec is usually pretty quiet, but I don't think we'll be able to get there this year. By the end of next year, we'll be dying to get back.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
      pluto77 Alumni Steward Gold 25 Reviews
      Currently Being Moderated
      • Cheap rates, Marriott hotel.
      • Probably cheaper air fare than Europe for most. (Hey, brightlybob, you'll have to come and discover your inner "Fiesta."  You can wear a brightly colored serape and sombrero, eat some chingalingas and drink the margarita made from tequila with the worm in the bottle and then you'll have some liquid courage to dance the Jarabe.  We'll get you some Maracas and you can play them while (whilst ) singing along to La Cucarachas.  Yes, Bob needs to come to the Estados Unidos Mexicanos.)

      fiesta1.jpg

      • Mexico.
      • Ocean.
      • Insider meet up.
      • My husband would love it.

      I'm in for this.  It's a no "buener."

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
      iahflyr Platinum 26 Reviews
      Currently Being Moderated

      tryt53,

       

      Great idea my friend however; the firs week of December is when we have the International Pro-Am and the CasaMaga is taken over by us golfers in the tournament.  It always starts the first Monday in December, but if our friend Simon is able to work it out I'll hang out for a couple of weeks in a row no problemo!!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    brightlybob Platinum 10 Reviews
    Currently Being Moderated

    Thanks so much for bringing a few rays of sunshine to a dismal British January day! I have to agree, it would be a great idea to organise an insiders meetup in the GC. Mines a double with a chaser on the terrace please Juan!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    clebert Platinum 21 Reviews
    Currently Being Moderated

    Looks wonderful!  Spouse refuses to set foot in Mexico because it's "too dangerous" but the only thing that looks dangerous about this trip is the amount of tequila they gave you!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Great post, IAHFLYR!! Now on to parts 2-4!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    californian Platinum 37 Reviews
    Currently Being Moderated

    I was only planning to visit pluto77 and be thrifty and stay at the FFI but now I am considering moving to this resort for the last 3 days at the cost of $1000 for a basic room including all the taxes and fees.  Hummmmm!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
      iahflyr Platinum 26 Reviews
      Currently Being Moderated

      Nike!!!!!  "just do it"

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
        californian Platinum 37 Reviews
        Currently Being Moderated

        Interesting!  You gave 3 responses and I only got one alert.  Thanks for the info.  Still deciding what to do.  I was not able to get the great point deal that pluto77 and IAHFLYR (you) got.  I have many trips planned tor this year and this was supposed to be a cheap trip other than Mag Bay.  I look at the high room prices, the large amount of taxes and fees and the high cost of food and tips and am not sure that I want to spend that.  Also, since Pluto will be there at the same time, I can visit her and be able to see and enjoy the resort for a day at the cost of transportation.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
    cookiefairy Gold
    Currently Being Moderated

    Thank you so much for the wonderful write up.....Question for you?

    Thinking of traveling here with my husband and two children, ages 15 and 13. Is the Griffin Club worth the $ amount? Not just for our room but they will charge us $170 per child per night to stay in the same room with us. I can also book a second room for only $30 more per night.....They will then have their own space. I am just wondering if I should spend $4000 on two rooms and Griffin Club or if I should spend closer to $1200 for just one room? Thanks in advance for any advice.

     

    Allison

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
      pluto77 Alumni Steward Gold 25 Reviews
      Currently Being Moderated

      Hi Allison,

      I read your post with interest, as we stayed in the Griffin Club boutique hotel at this resort a couple of months ago.  The Griffin Club is really nice, no  question, but $340+tax/night for 2 kids over age 12 on top of the room price, seems very steep to me, especially considering that you'll all still be sharing a room with two double beds.

       

      A better idea might be to book two Griffin Club rooms.  Same price at the end of the day, but you shouldn't be charged extra for the two kids on top of it, because each GC room includes meals for two people.  In this way, you'd have two rooms, one room could maybe be two doubles for the kids, one room could be one king plus sofa, then you'd also have two bathrooms and two balconies.  And these rooms are closer to the water.  And the way the rooms are set up, each set of two rooms along the hallway has an entrance area with a heavy, hidden, outer door.  If you close this outer door, essentially making it the main entry to both rooms, then you have a private entry, where to the left is one room, to the right is the other room.  If you keep the inner room doors open, it's like having a giant suite with the two rooms, two bathrooms and two balconies.  Much better, for the same (albeit expensive) price.  Still expensive, but if you like the Griffin Club, well...

       

      Griffin Club

      The Griffin Club is a really great experience, because it is somewhat isolated from the rest of the resort, it has special amenities, like the game room (which is pretty neat, actually, ping pong, pool table, card/game table, games, large flat screen tv, I think it would be cool for teens), private lounge that serves complimentary food and beverages pretty much all day long, library, drinks in the evening, fire pits, and the service is over the top, at your beck and call, ready to serve all day long, with housekeeping twice/day.  You will never get your own towel, never move your own umbrella, never get your own drinks or food pool side (unless you want to), or make your own reservations.  These guys in the GC will leave you wanting for - absolutely nothing.  Plus, you also have the run of the entire rest of the property if you want, with it's incredible landscaping, rooftop bar, restaurants, gym, spa, 13 pools, etc. etc. etc.

       

      Comparison of amenities between non-GC rooms

      For what it appears they want to charge you for this experience, with your two kids over the age of 12... Consider that, aside from the suites - all of the rooms across the entire property are pretty much the same in terms of size, amenities, large balconies and ocean views.  Some rooms are closer to the ocean than others and therefore have better views, but all rooms can see the ocean in some way.  There are something like 13 pools on the property.  If you book rooms with a breakfast rate, then you'd still have to pay for lunch and dinners all around, but still less expensive than the GC.  I will say, the property is not convenient to town and there are no restaurants close by, other than what is available on the property, so without a car, you are captive to the dining offerings on the resort (a taxi into San Jose del Cabo will run you about $30/RT.)  A room outside the Griffin Club is less expensive, but you will incur more food and drink expenses. 

       

      It's a nice resort.  Just depends on the level of service/luxury you're looking for and how much your willing to spend.

       

      Suggestion

      Juan Ocampo is the experience manager at JW Los Cabos.  Send him an email explaining your needs, and ask him to help provide you with the best, most cost effective way to accomodate your family.  Ask him if you booked two GC rooms if you'd still have to pay the additional child guest costs.  (I would certainly think not).  Hope this helps.


      Juan Antonio Ocampo Manrique  | Experience Manager | JW Marriott Los Cabos Beach Resort and Spa | Fraccion Hotelera FH-5-C1 | Subdelegacion de la Playita | Puerto Los Cabos, San Jose del Cabo, Baja California Sur, 23403, Mexico | Phone ++52-624-105-3000 | ++-52-1-624-147- | Fax 624-105-6056

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
        pluto77 Alumni Steward Gold 25 Reviews
        Currently Being Moderated

        Sorry, I didn't give you the most important contact info: email!  Here you go:

        jocampo@grupodiestra.com

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: JW Marriott Los Cabos Beach Resort & Spa Review, Part 1 The Arrival
        iahflyr Platinum 26 Reviews
        Currently Being Moderated

        A wonderful comparison put together by pluto77 and she is spot on with the assessment of the place.  We were treated like ROYALTY from the moment we arrived at the airport until we got out of the Suburban at the airport when we left.  We've had some awesome great trips to very special Marriott places and this JW is probably number two or three on the best of the best list which does make relaxation and complete service getting the highest marks.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)