How do you get a free Elite night on your birthday?
I been traveling in fact staying at Marriott's properties on my past three birthday's and I haven't get this perk
Is this benefit available as a coupon ?
How can I ask for this perk ?
Thank you and happy holidays to all!
Thank you for reaching out. Please note that the Birthday Elite night credit is not a free night - it is 1 elite night added to your account for maintaining your status for the year (I see that you are Gold so you would need 50 nights during the calendar year to maintain Gold status). If your birthday is listed on your account, you should be receiving an email from Marriott that would prompt you to click through and then the elite night would be added to your account online, but it is not a free night certificate or credit towards any future stays. I hope that helps clarify for you!
FYI, it needs to be listed *before* your birthday takes place.
Also, if you do not have any stays in that year yet, you will not necessarily get the credit (told to me by MR on the phone -- YMMV).
My e-mails from Marriott can be hit or miss. Have never gotten the birthday e-mail, so I call MR and get it cleared up that way.
As has also been suggested here, use our CMs and see if they can resolve for you that way.