Please add the Marriott Wardman Park in Washington DC to the Hall of Fame list. I redeemed points and was upgraded to a huge suite. They have a great fitness center and for those with concierge lounge access, full buffet breakfast is served in the restaurant in lieu of the lounge. Service was great and I would highly recommend this hotel!!
There have been a few stand outs but the JW Marriott in Vegas has to be the best in a while. My wife and I went there as part of our honeymoon and were treated incredibly well. The room upgrade was fantastic, a monsterous king suite with a view of Red Rock canyon. I had a basic suite was reserved using points and when I made the reservation on the platinum line, I mentioned it was a honeymoon. The hotel staff took care of the rest, including a fantastic welcome gift, way nicer than the normal cheese plate :) . They made sure we were well taken care of for our stay, a perfect experience.
The Dayton Marriott, San Diego Marina and Columbus Residence Inn all get high marks & honorable mentions as well.
Hey Super Chief ---- here's your fellow ferroequinologist again!
My family just checked in to the JW at Palm Desert, CA --- and were upgraded to a humongest double suite overlooking the lake. Two king beds, a king Murphy bed, two king sofa-sleepers, two full baths and a partially-stocked bar. Incredible. My daughter and son-in-law swere overwhelmed.
Great upgrade --- and the "prearrival" person even called me several weeks in advance to confirm our arrival, the upgrade and helped with restaurant reservations, etc.
Great service --- my nomination to the Hall of Fame.
Happy New Year all!
My personal all time best is the smaller San Mateo (CA) Marriott, just off the 101 freeway near SFO airport but not the closest one to the field, where there are loft (2 story) suites, great people, and outstanding food service at the Concierge Lounge (caviar anyone?).
But is the people, starting with the GM, who make this hotel a standout among all full-service Marriotts. You never have to ask since they anticipate your every need--a really wonderful place to stay (and highly recommended)!
'Hall of Fame' hotels: Las Vegas!
Traveling to Las Vegas, NV, for business is difficult given the multiplex of distractions available 24/7. For that reason I choose the Henderson Residence Inn. I average 45+ nights / year at this location. It's located 4.5 miles from the airport and 'The Strip' (both accessible via hotel shuttle at no charge). The tenured management and front desk staff have greeted me by name every trip for the last several years. My Marriott Rewards member profile room preferences are consistently acknowledged and my room is always ready regardless of time of arrival. The normal amenities are present and are in excellent condition. Breakfast is satisfying. The staff has even received packages and / or freight on my behalf and ahead of my arrival without objection.
In my travels, I've hung my hat in 11 different properties across the spectrum of Marriott brands in the Las Vegas area; please add the Henderson Residence Inn to the 'Hall of Fame' list.
More to come,
Hall-of-Fame hotel? JW Marriott Mexico City!
I reserved a week stay there for business back in January of this year... I also arranged for a car to pick me up at the airport, because I had no intentions of trying to drive down there.
My flight was slightly delayed due to weather between Houston and Mexico City, and I called the Concierge at the JW as soon as I found that out. She politely told me that they had been monitoring my flight information and were aware of the delay.
Once we landed, there was some mix-up with the shuttle buses to take us to immigration, and we were somewhat delayed. Imagine my surprise when I received a phone call while in the Immigration line from the Concierge! She had been monitoring my flight arrival time, and since the driver hadn't seen me yet, she was just checking to make sure that everything was still ok! I cleared Immigration within the next 10 minutes and went out to meet the driver. The driver immediately apologized for having the Concierge call me, but he was concerned for his "VIP", because I hadn't shown up yet.
Upon arrival at the hotel (which took about 30 minutes from the airport), one of the concierges met me at the car and took me right past the check-in line and right to my room on one of the concierge floors. I did the check-in paperwork in the comfort of my room! It was an amazing experience.
The driver actually ended up driving for us all 6 days, and I still have his business card. I was always greeted by name, everywhere in the hotel (be it concierge lounge, front door staff, breakfast staff, etc.). A very nice touch was the following -- there were four of us staying there (2 platinums, 1 gold, one no-status), and we always got back in from the office within 5-10 minutes of the same time each day (again, same driver in a single car)... the concierge staff took to setting a table for us each evening in the lounge. They watched to see what each of us usually got to drink, and had the drinks waiting for us at a table overlooking the national theatre.
It was an amazing experience, and is definitely worth 'hall of fame' status!
Happy New Year CountryJim,
I definitely like being referred to as a ferroequinologist rather than 'train buff'. It sounds like you had a great experience at the JW in Palm Desert. I had planned to try to exchange into the adjacent Desert Springs Villas 1 next spring, but just learned that the timeshare owners/guests no longer have access to the resort facilitie at the JW. This problem appears to be with the hotel owners, not Marriott management. However, I think the DSV1 owners now would nominate this resort for the 'Hall of Shame'.
Note: We plan to take the California Zephyr from Denver to Salt Lake City again this year for our Park City vacation. This is my favorite train for scenery in the US today.
Can you get us some pictures from your California Zepher experience?
We do a lot of trains, to Chicago and DC on a private pullman out of ST. Louis. Here is also a picture from Alaska, after a great stay in Seattle at the Marriott Marina!
Love to see the photo's, here are some of mine!
My nomination would have to be JW Marriott in Phuket, Thailand. Each time we have been met at the airport with cold towels (you'll need them) and very cold water. We were met upon arrival at the hotel by the manager (general manager not the desk manager) and were given a tour of rooms and we allowed to pick the one we wanted. The service was excellent and the staff very friendly.
The hotel is one of the top properties that I've ever stayed.