1 Reply Latest reply: Dec 21, 2015 8:19 AM by laurac RSS

Synada N. @ Norfolk Waterside Marriott

hojongsoo Platinum
Currently Being Moderated

I stayed at the Norfolk Waterside Marriott on business for a 7 week period. I would always check in Sunday night, and Synada was always there to greet me and check me in. In fact, I looked forward to walking into the hotel and seeing her at the front desk. I was only gold status during that time, but she made me feel like a Platinum Premier VIP. We ended becoming very good friends, and she would always find ways to surprise me and make my stay more enjoyable then the previous. She epitomizes the customer attention and service that makes Marriott Rewards the best loyalty program in the world. I have been to many other Marriott hotels this year for work, but no one has come close to how she made my stays the best ever at this hotel. I will never forget my experience at the Norfolk Waterside Marriott, and it was all due to Synada N. In my humble opinion, she deserves not only this award, but a raise and promotion as well!

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Norfolk, Virginia, USA Marriott Hotels & Resorts Norfolk Waterside Marriott
  • Re: Synada N. @ Norfolk Waterside Marriott
    laurac Marriott Associate
    Currently Being Moderated

    Greetings, hojongsoo, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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