3 Replies Latest reply: Nov 26, 2015 1:08 PM by KatieC RSS

Still no reward order and still no email reply

morph10 Member
Currently Being Moderated

I redeem some rewards point for a £10 Amazon e-code voucher over  6 weeks ago. I waited over 6 weeks and still have not received anything. I have sent out a couple of emails to customer services about the whereabouts of my order, and have received no response at all. I have even gone on the Marriot Rewards twitter page and sent them a message there and no response from there too. I feel I have no choice but to try and ask the question here in the hope someone from Marriot Rewards customer services can help and give me an update on my order.

My order number is #7475520874

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Still no reward order and still no email reply
    KatieC Member
    Currently Being Moderated

    We'll do what we can to help, morph10. The team hasn't seen your message on Twitter. Can you send me a private message here with your Rewards # and the best way to reach you?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Still no reward order and still no email reply
      morph10 Member
      Currently Being Moderated

      I have sent you a private message or at least i think so. Not sure if you got it or not.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Still no reward order and still no email reply
        KatieC Member
        Currently Being Moderated

        I didn't receive it so I sent you a private message. You can respond directly to that, thanks!

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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