Wow...Marriott has really stuck it to us loyal members in 2010
After I was refused any sort of upgrade at the St Petersburg Treasure Island Residence Inn without making payment, I was told by the GM Jeremy Rockwater that MArriott "told" them not to give upgrades.
If tat isn't bad enough the MArrott rep told that soon the hotel's system will NOT allow the Residence Inn, even if they want to, give us loyal reward members any upgrades above a one-bedroom (i..e, no more two/three bedrooms) - Why is MAriott going backwards in this economy?
This property appears to be abusing the Marriott Rewards program. When I checked several dates for reward travel, all of the awards required an additional cash payment. For example, the standard 1 bedroom suite costs 150,000 points plus $100 cash per night for 7 nights. I don't know how Marriott allows them to charge a cash upgrade for their standard rooms. I do not have a problem with paying extra to confirm a two-bedroom, but not for a 1 bedroom. These types of hotels are further alienating loyal Marriott customers.
just more ways to take away from the benefits we should be grnated, especially if the room stays unoccupied....but you are your sarcasim are correct--I went to the Hilton a few miles up--it was awesome and they accomodated me and my situation w my father to give us a private bedroom.