7 Replies Latest reply: Nov 9, 2015 2:50 PM by LuckyCharm$ RSS

San Juan Marriott questions

barrysk Platinum
Currently Being Moderated

I was looking for some information on the Marriott Resort/Stellaris casino and came across this note regarding the resort fee

 

A resort fee (included in the listed price) guarantees you access to the following services and amenities:

  • High-speed internet access in guest rooms
  • Wi-Fi access in public areas
  • $20.00 Casino Match Play coupons (per stay)
  • Four complimentary water bottles in room (per day)
  • Two welcome drinks (11am-6pm)
  • Beach chairs, towels and umbrellas
  • Two hour Bicycle rental (based on availability and weather)
  • Free local and long distance calls to US and Puerto Rico

Can anyone confirm if this is still true?  Is this something you need to ask for or is just provided upon checkin? 

 

Thanks

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
San Juan, Puerto Rico Marriott Hotels & Resorts San Juan Marriott Resort & Stellaris Casino
  • Re: San Juan Marriott questions
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Great question, barrysk! I'd definitely like to check this out for you.  I'll let you know what I'm able to find out. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: San Juan Marriott questions
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Hello again, barrysk.  I was able to find out the following in regards to the Resort fee at the San Juan property.

     

    The following will be included in the resort fee:

     

    RESORT FEE - MANDATORY FEE OF 18 PCT OF ROOM RATE RESORT FEE OF $30 DAILY FOR MARRIOTT REWARDS REDEEMERS

     

    1. * IN ROOM COFFEE AND TEA
    2. * HIGH SPEED INTERNET ACCESS IN ROOMS AND HOTEL PUBLIC AREAS 3. * 30 MINUTES USE OF INTERNET AT THE LOBBY COMPUTER STATIONS 4. * ACCESS TO LOCAL CALLS (METRO AREA) AND FREE 1-800 CALLS 5. * US & PR LONG DISTANCE CALLS 6. * BOARDING PASS PRINTING STATION 7. * 2 WELCOME DRINKS 8. * FOUR (4) DAILY BOTTLES OF WATER 9. * BEACH CHAIRS AND UMBRELLAS (BASED ON AVAILABILITY) 10. * ENTERTAINMENT WITH LIVE MUSIC (MAY CHANGE SEASONALLY) 11. * US$30 IN CASINO MATCH PLAY COUPONS
    3. (TO VALIDATE MUST BET IN USD SAME AMOUNT OF COUPON FACE VALUE)
    4. * 2 BICYCLE RENTALS FOR 2HRS (BASED ON AVAILABILITY & WEATHER CONDITIONS) 14. * 1 HR USE OF TENNIS COURT (RESERVATION AT OCEAN CLUB REQUIRED)

    Hopefully this provides clarity.  Please let me know if you have any additional questions.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: San Juan Marriott questions
      barrysk Platinum
      Currently Being Moderated

      Thanks for this information.  Is this something that will just be given to me when I check in? Or do i need to ask for it.  Also, since the CL appears to be closed here, what perks will be available to Platinum members in lieu of the lack of a concierge lounge.  I've seen lots of different pieces of information about what the propertly offers - i've even seen that Platimum members travelling on business get free breakfast buffet  ive also seen that a 30% credit is provided.. Just trying to get some clarificaton on what I can expect when I arrive next week for a business trip.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: San Juan Marriott questions
    LuckyCharm$ Gold
    Currently Being Moderated

    barrysk I stayed at this hotel last year and I received almost all of the items listed above and it is a great hotel. The next time I'm in the area I would stay again.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: San Juan Marriott questions
    LuckyCharm$ Gold
    Currently Being Moderated

    Marriott San Juan Pool.jpg

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: San Juan Marriott questions
    LuckyCharm$ Gold
    Currently Being Moderated

    Marriot San Juan Beach.jpg

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: San Juan Marriott questions
    LuckyCharm$ Gold
    Currently Being Moderated

    Marriott San Juan Entrance.jpg

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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