You've come to the right place, dmnj74! I can definitely help out, just send me a private message with your Rewards Number and details around the missing rewards, and I'll reach out to our team for assistance.
I also see you are new around here. Welcome to the Insiders Community!! This is a great place to talk about all things travel, from sharing experiences and recommendations, to getting the most out of the Rewards Program. I'm carat and along with deannad and lindseyh, we moderate the community and are here to assist any way we can. If you have any questions or comments, please feel free to reach out to any of us. I've also included a link to our "Getting Started Guide' just in case you'd like to take a look.