2 Replies Latest reply: Oct 26, 2015 12:48 PM by laurac RSS

Excellence in Farmington, CT

repeatguests Gold
Currently Being Moderated

We stay every year at the Hartford Marriott Farmington in CT, and are extremely pleased with the friendliness of most employees. Some, however, are exceptional, both in friendliness and competence, and I am listing them below:

 

Susan (front desk, who goes out of her way to make us feel welcome)

Donnetta (front desk, always helpful)

Helena (concierge)

Vivian  (concierge)

Dina (main breakfast room)

 

I hope these employees receive the credit they deserve. They are exceptional !

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Excellence in Farmington, CT
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Thanks for taking the time to share!! It's always great to read about the team members who make a difference in the guest experience!! (I did however take out the last names of the employees you've mentioned, just for privacy reasons)

     

    Welcome to the Insiders Community, repeatguests!!  As you may have seen, this is a great place to talk about all of your Marriott experiences, as well as hear what other members like yourself have to say.  It's also a great spot to share your travel experiences and recommendations.  I'm carat and I am one of the moderators here along with lindseyh and deannad.  If you ever have any questions or comments, do not hesitate to reach out to any of us, we're here to help!  I've also included a link to our 'Getting Started Guide,' just in case you'd like to take a look.

    Getting Started Guide

     

    Again, Welcome to Insiders! Looking forward to hearing more from you!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Excellence in Farmington, CT
    laurac Marriott Associate
    Currently Being Moderated

    Greetings, repeatguests, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate these Marriott associates for this important award. We’ll enter these nominations for consideration of the Spirit to Serve award.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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