My first time posting. I usually come to the insiders page and search the hotel I will stay at before I book. I did not see anything posted for the Fairfield Inn Kalamazoo MI. My husband and I stayed there this weekend using rewards points. We had an IPAD stolen from inside the suitcase. So take all valuables with you when you leave if you choose to stay at this property.
Our daughter will be at school in Kalamazoo for the next 4 years. Needless to say we will be staying at different Marriott properties in the future.
Yes suitcase was in the room and Ipad zipped inside of it. So someone went looking rather than just lifting something out in the open. The hotel said they were sorry it happened. A theft had never occurred at their hotel and they were going to look into the issue further. I sent them a snippet of the map where the Ipad was turned on in Kalamazoo after we had checked out and returned home. Maybe they will have some success finding some answers via a map location. We travel a lot and have never had any issues like this. It is really a bummer.
How very unfortunate, mkpsu! I'd definitely like to bring this to the appropriate teams attention. Can you send me a direct message with your Rewards Number and the Dates of your stay?
I also see that you are new around here and would like to Welcome you to the Insider's Community. As you may have already seen, this is a great place to share your travel experiences and recommendations as well as hear what other members have to say. I'm carat, and I am one of the moderators here along with deannad and lindseyh. If you ever have any questions or comments please do not hesitate to reach out to us. We're here to help. I've also included a link to our "Getting Started Guide' if you'd like to take a look.
Again, Welcome to the Community! Looking forward to hearing more from you!