3 Replies Latest reply: Jan 9, 2010 2:36 PM by rmt_co RSS

Clarification of Points Expiration Policy

rmt_co Gold
Currently Being Moderated

 

 

- I'd appreciate some assistance in clarifying Marriott's policy regarding expiration of Marriott Rewards points, as I have encountered conflicting information.

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- "Marriott Rewards points never expire." (As per the "Renaissance Hotels Fact Sheet" at



 

 

 

http://www.marriott.com/news/renaissanceHotelsFact.mi(in the second paragraph under the heading "Rewarding Stays").)

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- vs. - 

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-"As long as you make a paid stay at a Marriott hotel every 24 months, your account and points remain active. Otherwise, your points will expire." (As per the response to question 20 ("Do Marriott Rewards points expire?") of Marriott's FAQ at http://www.marriott.com/suggest/faqs_mr.mi#question21http://www.marriott.com/suggest/faqs_mr.mihttp://www.marriott.com/suggest/faqs_mr.mi#question21(yeshttp://www.marriott.com/suggest/faqs_mr.mi#question21(yes, (yes, it's actually question number 20 vs. the link reference to 21).)

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-As background, my wife travels regularly for business (staying in a Marriott brand hotel when possible). In contrast, I rarely travel unless we're together, and we tend to routinely assign her Marriott Rewards number against our stays.

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- We each carry a Marriott Rewards Premier Visa Signature card, so our Marriott Rewards accounts aren't likely to expire as a result of failing to accrue points over a period of 24 months (although in my case the points won't generally be for paid stays during that 24-month period of time). We're also MVCI owners (two weeks at the Marriott's Waiohai Beach Club); however, I understand that our MVCI stays aren't considered "paid" stays.

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- I'd hate to have my Marriott Rewards points expire due to a failure on my part to assign one of our stays in a 24-month period against my Marriott Rewards account number. It would be great if somehow either our MVCI ownership or points accrued by using our Marriott Rewards-branded Visa card could keep our points from expiring.

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-Thanks in advance.



 

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Clarification of Points Expiration Policy
    tjcnewyork Platinum
    Currently Being Moderated

    Greetings RMT

     

    "I understand that our MVCI stays aren't considered "paid" stays"

     

    With regrets, I'm not in a position to answer your excellent question about point expiration.  That said, as an MVCI owner, I can comment with certitude that MVCI stays are eligible for Elite Qualifying Nights (EQN) in the same way that paid nights count.  They are referred to as 'deeded nights.'  This includes stays at your home resort or stays at Marriott Vacation Clubs on exchange through Interval International. If you trade your week for points, the redeemed nights are ineligible as EQN.

     

    To receive the EQN credit which counts towards qualifying for Elite status (Silver, Gold, Platinum), make sure you or your wife present a Marriott Rewards ID at MVCI check-in.

     

    Thanks for posting.

     


    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Clarification of Points Expiration Policy
    tjcnewyork Platinum
    Currently Being Moderated

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Clarification of Points Expiration Policy
    rmt_co Gold
    Currently Being Moderated

    I posted a followed up in this thread: http://www.marriottrewardsinsiders.marriott.com/message/null#null

    In short, I contacted Marriott Rewards for clarification and they acknowledged an error in the contradictory information.  Points accrued as a result of Marriott Rewards credit card use will ensure that your Marriott Rewards account will remain active.  *Paid* stays are not required.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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