I am having trouble getting my photos entered for the megabonus photo contest. I am submitting jpg files but they are not being accepted with a prompt telling me they are the wrong format. I was able to submit one photo through Facebook but the FB site will not accept additional photos even though it says it is possible to do so. I have spent hours doodling with this and I am so frustrated. Anyone else experiencing these ridiculous challenges? Thanks!
Thanks for letting us know, rocksanboca! I'm currently working with our team for insight around this. You are not the only member who is having trouble, so something must be up.
I'd also like to welcome you to the Insiders Community!! It's a great place to share your travel experiences and recommendations. It is also a wonderful place to check out destinations you may be interested in, your bucket list may get longer!! My name is Cara and I moderate this forum along with deannad and lindseyh. If you ever have any questions or issues, like above, please feel free to reach out to any of us. I've included a link to our Getting Started Guide, but it looks like you may not need it.
Looking forward to hearing more from you!!
Good Morning, rocksanboca!! Our team was able to pin point the problem that was causing this issue and were able to fix it. You should be able to post your pictures now. If you are still having difficulties, please let me know. Thanks again for bringing this to our attention!!
We have been informed that updates have been made to the site so you all should be able to post photos to photo albums without issues and SPAM posts will hopefully be prevented from making their way up. Thank you for your patience as we had these issues sorted out!