6 Replies Latest reply: Sep 15, 2015 12:14 PM by LuckyCharm$ RSS

Certificate for only a category six property?  Can't be applied to a 5?  Something new?

jackier325 Platinum
Currently Being Moderated

HI.  Can anybody clarify this for me?  All of a sudden I see that my account has a certificate for a CATEGORY SIX one night stay.  In my many years with Marriott, I have had many certificates for a category 1-5 night stay, but never just for a category six property.

 

I just tried to use this certificate for the EWR Renaissance.  Surprisingly, this is a level 5 property.  [ I say this because last week I stayed at a Fairfield, and that was a six.  Go figure...]

 

The agent I spoke with said she could only apply this certificate to a level six property. She said she had never heard of such a thing in her three years with Marriott.

 

I cannot call MR because it's too late at night.

 

VERY perplexing.  Can anybody enlighten me?  Thanks!

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Elizabeth, New Jersey, USA

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