34 Replies Latest reply: Nov 15, 2016 1:48 AM by kharada46 RSS

My Annual Free Night on my Chase Marriot card is Useless to me

redwarrior Silver
Currently Being Moderated

One major beef I have as a Marriot Rewards member and  Marriott Rewards Signature Visa cardholder is that the free night I get every year up through category 5 is most often unused. That is because most of my vacation stays with Marriott are at hotels above category 5. There should be a partial credit towards a night at categories above 5 so that this benefit does not go unused. This is not a ridiculous request and want it to receive considerable attention from Marriott Rl free night on my rewMarriott Visa  ttewards management.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Hi redwarrior. You're not the only one who feels this way.

     

    If it helps, I've included a link to a list of all the Category 5 hotels. 

    Shop and Book Marriott Hotels

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    702rugbyref Platinum
    Currently Being Moderated

    This has been a common answer. Hopefully Marriott will adjust sometime in the future but don't hold your breathe.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: My Annual Free Night on my Chase Marriot card is Useless to me
      702rugbyref Platinum
      Currently Being Moderated

      I plan on using my Cat 5 free rooms in Hong Kong - Courtyard there in Shatin is excellent, on the subway and they also have a shuttle that runs into Kowloon.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    annew20 Silver
    Currently Being Moderated

    My concern is that if there are category changes again next year, these cat. 5 free nights will be even harder to use!  .

    We  had a Cat. 5 to use before expiration & we were headed to San Diego & there are no Cat. 5 hotels in the central area.  We  happen to find a charming CY in Solano Beach, Cat. 5,  newly renovated about 25 minutes from San Diego, so that worked out well since it was near the beach.  I think they should let us redeem additional points to upgrade from a Cat. 5 to a higher category.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    phctourist Platinum 20 Reviews
    Currently Being Moderated

    I don't have that  problem since I tgake a lot of road trips and use my cert at an FI or RI on the rod.

     

    Nevertheless, i agree with you totally.  Cat 5 certs should be good at higher rated hotels with the payment of a fee for the category differene.  An alternative would be to make a cat 5 cert worth some dollar value toward a higher category hotel!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: My Annual Free Night on my Chase Marriot card is Useless to me
      jerryl Platinum 2 Reviews
      Currently Being Moderated

      lucky i have a full service marroitt that is still a level 5 but as the levels keep going up soon you will only be able to use fairfield

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: My Annual Free Night on my Chase Marriot card is Useless to me
        phctourist Platinum 20 Reviews
        Currently Being Moderated

        By the time that happens, I will be lifetime platinum and if it reaches the point where I cannot find cat 5s to stay at, I'll drop the MR credit card and use another card.  The free night is a major beni to the MR card and if it loses too much value, I'll re-examine whether to continue to use that card.

         

        Remember, however that the card used to get us a cat 4 room and they upgraded it to 5.  It would not surprise me if they change to a cat 6, to keep this benefit attractive.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: My Annual Free Night on my Chase Marriot card is Useless to me
        702rugbyref Platinum
        Currently Being Moderated

        what FS Marriott jerry?

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    chromeyun80 Platinum
    Currently Being Moderated

    I agree! My free night cert was unused this year and expired last month.  I swear I didn't forget about it....

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    vaboywnder Alumni Steward Platinum 21 Reviews
    Currently Being Moderated

    I'm fortunate that I have lots of hotel options in the Northern Virginia area that are Cat 5 or less.  But I totally agree with the inflation of hotel categories each year it can make the Cat 5 certificate a challenge to use for many people.  There should definitely be an upgrade to this Chase Card Benefit.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    fschumpert Platinum 22 Reviews
    Currently Being Moderated

    If you're ever in Augusta, GA area try this one - it works on free night.  Otherwise, you might just have to settle for Fairfield Inn.

    IMG_1690.JPG

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    foxglove Silver 3 Reviews
    Currently Being Moderated

    This topic comes up fairly often on these boards, and whenever one of the MRI moderators passes the question of using a Cat. 1-5 certificate for partial credit for a higher category to the MRewards team, the answer always comes back that promotional certificates have neither a cash value nor a points value; thus, they cannot be combined with either cash or points for a night's stay at a higher-category property.

     

    Personally, I've never had a problem finding a use for the certificate -- lots of properties Cat. 5 and under in the South.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    john_thai Platinum 8 Reviews
    Currently Being Moderated

    2 years in a row I couldn't use my certificate. This year I was going to SLC. Tried to make a reservation using the certificate at a Cat 3. The property I wanted wasn't available that day. Since I was staying multiple days I figured I'd try to make a regular reservation then apply the cert. Reservation, no problem. Apply cert? No. Asked at the property. No.

     

    Went to Las Vegas. Cat 5. Same story. Can't make a reservation using the cert, no rooms available. 2 night stay. Was not allowed to use the cert for 1 night.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    kharada46 Alumni Steward Gold 10 Reviews
    Currently Being Moderated

    Living in Hawaii, there isn't a single Marriott property that's Cat 5 or below in the entire state.  The Waikiki Beach Marriott & the CY Waikiki used to be, but now the minimum is Cat 7.  And that's for the CY, which itself isn't all that great... At least I'm still able to use my Hyatt annual free night locally.  Crossing my fingers that doesn't change too though. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    brooklynlobster Silver
    Currently Being Moderated

    I. Lost out 3 year's now. Your so right thanks

    Now I. Know I'm not the only one  thinking this

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    sixiron1946 Gold
    Currently Being Moderated

    I agree.  I have been a Chase Visa Marriott card holders for almost ten years and the benefits of the Annual Certificate are slowly, but surely being eroded by the upgrading of the Marriott properties to category six and above.  Hard to find a decent category five anymore.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: My Annual Free Night on my Chase Marriot card is Useless to me
      seatexan Platinum
      Currently Being Moderated

      I let a night expire last year and I wish I would not have.  This year I had 2 and was determined to use them.  I was able to in Houston at the JW galleria (it was a 5! crazy huh!)... anyway I was so determined to use them I was going to book a room in Lafayette (staycation thing).  They now count towards your elite nights so if you aren't LTP - it is worth it alone for the night earned. Of course if there isn't a single property like in kharada46 case, hen yeah they go wasted.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: My Annual Free Night on my Chase Marriot card is Useless to me
        flyingsouth Platinum
        Currently Being Moderated

        SeaTexan, we used a free cert for the JW in the Galleria area last year ....paired it with a nice meal out during Restaurant Week and had a fun, easy staycation.  (I live in the northern suburbs of Houston.) 

         

        I also made great use of a cat 5 certificate in September when I flew from Houston to Burlington, Vt for a wedding.  Naturally, there are no direct flights and I didn't want to chance missing a connection so I booked a late flight to Newark that Thursday and an early flight to Burlington on Friday morning.  I used my free cert to stay at the Renaissance right by the airport Thursday night, worked great.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: My Annual Free Night on my Chase Marriot card is Useless to me
        kharada46 Alumni Steward Gold 10 Reviews
        Currently Being Moderated

        I'm still holding out hope they'll at least give us some flexibility... Say, like allow us to upgrade a category using cash or points?  I've been letting my certificates expire for some time now

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: My Annual Free Night on my Chase Marriot card is Useless to me
      insertcoffee Platinum
      Currently Being Moderated

      Last year hundreds of properties were downgraded in category. No one ever mentions that part.

       

      Some people find great value in the certificates. Others don't.  Some people find great value in being cross-elite in United Airlines (not a perk of the card, but elite status at Marriott) and other do not.

       

      No single benefit, including, apparently, free rooms, is going to please every cardholder.

       

      I like the certs. They can be an excellent resource for staging for long trips, cruises, weddings, or to park the Mother in law.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: My Annual Free Night on my Chase Marriot card is Useless to me
        j&c Platinum
        Currently Being Moderated

        We generally use ours to celebrate something special and build a trip around the certificate. Sometimes several days with "better" hotels and locales included. Our last redemption included a "fancy" dinner with family joining us. Creative travel is all part of our adventure! C

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: My Annual Free Night on my Chase Marriot card is Useless to me
          insertcoffee Platinum
          Currently Being Moderated

          They can also come in handy if you have an unexpected flight delay, and don't have to spend out of pocket to stay over or can put yourself in a nicer property than the airline would have given you for no additional real cost. I can think of a lot of ways to use the certs.

           

          They are definitely easier to use than my old companion certs for DL Amex, though that's another can of worms entirely.

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: My Annual Free Night on my Chase Marriot card is Useless to me
        iahflyr Platinum 26 Reviews
        Currently Being Moderated

        The certs are always nice to have in your pocket just in case you find that CAT 1-5 in a place you least expect it just like the JW Galleria in H-Town.  I find a few nice joints near airports when you have a flight the next day just like flyingsouth did as well as when visiting family and they have a full house of guests in places like OKC or El Paso.

         

        Hey flyingsouth, north burbs huh, 59/69 side of 45 side and how far?

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: My Annual Free Night on my Chase Marriot card is Useless to me
        stratman560 Platinum
        Currently Being Moderated

        Boom.  What insertcoffee said.  True, the amount of "higher value" properties has slid, but these certs can still provide a lot of value if you know how to employ them.  The GF and I have used these from getaways to a Courtyard in downtown Halifax, to putting my GFs Mom and Stepdad up at a Courtyard down the street.  I do understand the frustration as yes, the overall value of the free night has slid over the years.  Still, for me personally, the value still remains enough to keep me paying the $85 AF each year.  I would say though in the next year or two, if Marriott doesn't tweak the free night or card benefits in some way shape or form to restore some of the value it has lost, I will have to seriously reevaluate keeping the card.  My guess is after the merger of spg and Marriott and Ritz Rewards are complete we may see an attractive offer materialize in the form of a new card w new benefits......or more of the same.  Either way, a free night and 15 nights credit for $85 is hard to thumb my nose at.  For now.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: My Annual Free Night on my Chase Marriot card is Useless to me
          insertcoffee Platinum
          Currently Being Moderated

          It will be interesting to see what happens when the SPG folks are all fully under the broader MI umbrella, and if the two programs are fully integrated then, which will be the surviving card. I don't know the details on the contracts with either card, but if the two programs are fully integrated, from a business perspective I can't see both card programs surviving. 2018 promises a lot of interesting developments.

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: My Annual Free Night on my Chase Marriot card is Useless to me
    brightlybob Platinum 10 Reviews
    Currently Being Moderated

    We don't get any Certs with the UK card, the only bonus is 2,000 points every anniversary. I guess if I save up for 12 years I too can get a night at a cat5 from that! You really don't want to sample the thin gruel that constitutes UK credit card offerings! Mind you at least they're better than the rest of Europe, as ramoneur frequently points out.

     

    Oh, and yes, there's lots of opportunities to use those Cat1-5 certs. On my tour of Pennsylvania, Virginia, New Jersey and Texas I stayed at 11 different Marriott branded hotels of which 7 were cat5 or lower (3 Cat 5, 1 cat3, 2 cat2 and 1 Cat1). Even though 90% of the 60 Marriott branded hotels in the UK are full service, we still have over 20 Cats 1-5.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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