This hotel has some fantastic AAA weekend rates. $55 per night! But don't count on getting upgraded even if you're Gold or Platinum. Upon my check in today, I requested an upgrade to either a spa room or a one bedroom suite. I was told they were sold out of those rooms, yet on MARRIOTT.COM I checked just now (11:48pm) and they have BOTH those categories of rooms Available for reservation. I HATE BEING LIED TO. I'm going to make it a point to call this individual OUT on her lies.
Thank you for taking the time to share this with the community, chrisahx.
First off, I would like to Welcome you to the community. My name is Deanna and I am one of the community moderators along with joshm, KatieC, lindseyh and carat . The Insiders Community is a place where you can share your travel experiences, ideas, concerns and more. We encourage you to look around, here is a good place to start:
If you wouldn't mind sending me a private message with your rewards number, reservation number, and best contact information, I will share this information with our support team. Look forward to hearing from you, and thanks again for posting.