1 Reply Latest reply: Aug 16, 2015 2:54 PM by deannad RSS

Courtyard Alpharetta

chrisahx Platinum
Currently Being Moderated

This hotel has some fantastic AAA weekend rates.  $55 per night!  But don't count on getting upgraded even if you're Gold or Platinum.  Upon my check in today, I requested an upgrade to either a spa room or a one bedroom suite.  I was told they were sold out of those rooms, yet on MARRIOTT.COM I checked just now (11:48pm) and they have BOTH those categories of rooms Available for reservation.  I HATE BEING LIED TO.  I'm going to make it a point to call this individual OUT on her lies.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Courtyard Alpharetta
    deannad Community Manager Marriott Associate Member
    Currently Being Moderated

    Thank you for taking the time to share this with the community, chrisahx.

    First off, I would like to Welcome you to the community. My name is Deanna and I am one of the community moderators along with joshm, KatieC, lindseyh and carat . The Insiders Community is a place where you can share your travel experiences, ideas, concerns and more. We encourage you to look around, here is a good place to start:

    Getting Started Guide

    If you wouldn't mind sending me a private message with your rewards number, reservation number, and best contact information, I will share this information with our support team. Look forward to hearing from you, and thanks again for posting.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

More Like This

  • Retrieving data ...