It is not automatic. You need to make sure Marriott Rewards has your birthday on file...apparently they don't ask this...hmmm. Anyway, Erica was very helpful at the MR Customer Service desk and put in a work request for me and my account should be credited within 1-2 business days. In the future, they will send you something via email and I guess you must respond in order to receive this birthday credit.
Make sure they have your birthday on file but I find it strange they have almost all my personal info. Nonetheless, they have it now for the future.
Cheers to all. Phil
Our team has advised that the bonus Elite night has now been manually posted to your account! Please let me know if you do not see it there but you should be all set now!
I have been Platinum for several years and thus far this year I have over 120 days in Marriott hotels and I am still in a Marriott at the NY Marquis until Sept 27th and I never got a birthday elite night credit. How does this happen and what good is it anyway when you stay 120 plus nights a year at Marriott and another 75-100 at Hilton.