Have a meeting and need to stay at a Courtyard next two nights. The anticipation has really got me thinking about how much Courtyard sucks for elite members. I am life time Platinum and really try to avoid staying at CY. Last week I stayed at a Hampton Inn even though it cost more than the CY down the street. I am gold at Hilton but usually prefer Marriott brands except CY. Hampton Inn had a better room, better service and I was running late but could grab a free coffe and a bagged breakfast on my way to the car. At CY they never upgrade you, They don't have a lounge, they don't offer free breakfast or even free coffe to Platinum members yet their rates are usually as high or higher then other Marriott Brands. I would prefer, Marriott, Residence Inn, Fairfield or even Town Place over CY. Now I have to admit that when I travel for work I am on per diem so I like the free stuff but if I were on an expense account I would prefer either the added service of room service or a full service restaraunt or the speed of the club lounge or Fairfield style buffet. At CYthey combine the incovience of having to wait in line in the morning with high priced mediocre food. Am I crazy or Are they really trying to encourage elite members stay elsewhere. Are there others who feel as I do? Or am I missing something about the CY value proposition.
I agree with you that Courtyard really does not offer much, especially to Gold & Platinum members. When I travel on business, typically I am staying at Residence Inn (which is often cheaper than Courtyard) or occasionally at a FS Marriott when the price is reasonable.
Personal travel I avoid Courtyard except at the one near Logan Airport in Boston as they offer the park & ride package which allows for a good night sleep before I travel for a week or more.....
I understand from others that post items here that Courtyard brand does well for Marriott, so I imagine from a business perspective there is no incentive for them to change their model.