I'd be happy to help provide support regarding your post. You've come to the right place to do so, as I represent the moderation team for the forum (me [joshm] lindseyh, and carat). Go ahead and send me a DM with your Rewards number, and I'll get the process started.
this place is about more than asking questions. It's about sharing also. From experiences to travel insights and recommendations, this community knows a great deal about travel, Marriott, and everything in between. I encourage you to explore the site and check out all of the wonderful threads and topics that folks and discussing here every day.