0 Replies Latest reply: Jul 12, 2015 7:25 AM by thevision RSS

Free continental breakfast?

thevision Gold
Currently Being Moderated

Anyone else having problems receiving full credit for a continental breakfast at an Autograph property? Disappointed during a stay at the Davenport Grand in Spokane. Continental breakfast 11.95, only credited 10.50 on check. Told by staff that the hotel charges more than 10.50, so guest pays difference.  Issues like this are a hassle and not a "free" benefit for the time spent in properties. Marriott customer service told me I was mistaken as I held the receipts in my hand ...really? Shouldn't have to request a meeting with management to use my Gold benefits. No promo for at least the quarter and little headaches make it easy to spend dollars elsewhere.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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