4 Replies Latest reply: Jul 8, 2015 6:04 PM by lindseyh RSS

Dear Platinum, Please Stay Away

ljharmony Platinum 7 Reviews
Currently Being Moderated

Marriott Marquis is terrilbe.  They won't recognize or appreciate your Platinum status.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
San Diego, California, USA Marriott Hotels & Resorts Marriott Marquis San Diego Marina
  • Re: Dear Platinum, Please Stay Away
    brightlybob Platinum 10 Reviews
    Currently Being Moderated

    Well, without details that's not particularly helpful ljharmony.

     

    Where did they go wrong? What happened that causes you to believe the San Diego Marquis doesn't recognise Plat status? Did they offer you points or $10 credit? Did they upgrade you? Did that only offer to upgrade you if you paid? Did the receptionist say something like, "we don't upgrade/give points to/give lounge access to/ like" Plats?

     

    These contributions can be very helpful. some hotels see elites as DYKWIA freeloaders where the management see no benefit from the scheme and pass that onto their staff. Most however do believe in the program. exposing the clunkers is a real benefit of this site, but how is this one a clunker?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Dear Platinum, Please Stay Away
    lindseyh Community Manager Marriott Associate Member
    Currently Being Moderated

    Hi ljharmony could you please send me a private message with your Rewards number and contact information? I'd like to learn more about what happened, and have a member of our team reach out for support.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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