1 Reply Latest reply: Jun 14, 2015 3:14 PM by 77paris RSS

Recent Experience With Birmingham Ren. Ross Bridge Resort?

kcma79 Platinum
Currently Being Moderated

Does anyone have any recent experience with this property? I have a reservation there and called the hotel for some information. They seemed indifferent to my questions. I am Platinum and they stated they don't offer breakfast coupons and do not give complimentary upgrades, ever.  Is this unusual? Anyone have any recent experience at Ross Bridge?

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Location Brand Hotel
Birmingham, Alabama, USA
  • Re: Recent Experience With Birmingham Ren. Ross Bridge Resort?
    77paris Platinum 17 Reviews
    Currently Being Moderated

    I have stayed twice @ this property & was given a very gracious upgrade to a suite on one of the stays.  We did not receive or ask for breakfast coupons, so I am not certain how they would handle that.

     

    It is a beautiful property and the staff was memorably welcoming and accommodating… perhaps if you were to speak to someone else or the GM, you would get a more favorable impression.  Bottom line, our stays there exceeded expectations.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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