Love this hotel. Very nice accommodations. When I asked at the front desk they did give me coupons for their buffet breakfast. The other three times I stayed there they did give the coupons. Biggest drawback for families is the dinning is not the best family friendly. You do get access to the Ritz facilities as well which has a very nice quite pool.
I have stayed there on 4 occasions over the last couple of years for business. I always received an upgrade, and staff is very friendly. You are correct, no breakfast. They have a new restaurant, Whisper Creek Kitchen which is outstanding, farm to market concept just off the lobby. There are many activities for both adults and children. It adjoins the Ritz Carlton, so you have a variety of foodservice options. The Ritz also has a new restaurant concept, Highball and Harvest which is also excellent. Very good property!!
They will waive the parking fee for elite members, and reduce the resort fee by $5. Those are non-standard elite benefits, but make sure you ASK for them.
They offer something like waived parking or 500 points, obviously if you have a car go for the waived parking as it's far more valuable than 500 points.
homoviator, how exciting! Do let us know what you think. Don't forget to post pictures.
parts of it have been delightful. Every single person has been awesome. Oscar, who worked in engineering was lovely. However, we had to change rooms because the electricity got really weird--we´d turn on the microwave, and the lights would go out. We ordered a new microwave the first day because it seemed not to work. Clearly, in hindsight, it was because the electricity was off. At one point, the main lights would´t work if we used the coffeepot. New room, but we did have to wait a bit to get somebody to the room. However, that would´t stop me from coming back. Tons of kids´activities. nice pools, great connection with the Ritz. Over the top attention from all of the employees.
great property, very friendly staff and good food and service. unfortunately Marriott takes the opportunity to cheap out on its preferred members by classifying some hotels as resorts and not providing amenities. you still can get upgrades for sure and the staff is supper. But they want their 25 bucks a day and no lounge.
Hey doddsy69, our team confirmed that you would get an upgrade based upon availability at the time of check-in. Breakfast is not complimentary, as this property is a resort.
On a side note, I was at Grande Lakes 2 weeks ago, and had a tremendous stay. Received the upgrades etc... Additionally, I dined at Highball and Harvest, on the Ritz side, and Whisper Creek Kitchen at the JW. Both were outstanding and really no reason to leave the resort when you can dine at these restaurants.